Customer experience, referred to recently as CX, is red hot in the channel.

Brian Gilman, vice president of product marketing, Vonage Business, talks with our Maggie Miller about changing customer expectations and why vendors and partner businesses should treat CX much more seriously than as just a buzzword.

When finished watching the video, register for the upcoming live webinar, June 12 at 2 p.m. ET, “Are You Experienced? How CX Matters in Today’s Market.”

Vonage Fast Chat: How to Advance Your Customer Experience Game

Customer experience, referred to recently as CX, is red hot in the channel.


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