Daina Larkin, marketing manager at netsapiens, shares why many service providers are looking to add contact center features to their UCaaS offerings. Daina also explains the state of the contact center market, introduces a unique pricing model to increase ROI, and describes the netsapiens call center dashboard, SNAPanalytics.

Learn more at netsapiens.com or go straight to the netsapiens resource library for a deep dive into more topics.

After watching the video, register for the webinar, Best Trends & Practices in Contact Centers, sponsored by netsapiens, May 29, 2 p.m. ET.

Fast Chat: Staggering Contact Center Market Growth Ahead

Daina Larkin, marketing manager at netsapiens, shares why many service providers are looking to add contact center features to their UCaaS offerings.


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