Mitel Fast Chat: Born in the Cloud

“Partners are the lifeblood of our organization.”

So says Jim McGarry, UCaaS channel director, Central region, Mitel, who sat down for a Channel Partners “Fast Chat” (above) with executive editor Craig Galbraith.

McGarry touches on a number of topics, including Mitel’s important relationship with Google Cloud, its partnership with Talkdesk – including how it has changed Mitel’s strategy toward contact center as a service – and how the company’s overall channel strategy has changed over time.

“We are a 100% cloud-focused company,” said McGarry.

At the heart of the conversation is what sets Mitel apart in deploying UCaaS. For one, there’s always a dedicated project manager. Second is the architecture.

“What’s changed over the years and continues to change is the way in which you not only deliver your product from a project management perspective, but the way in which your UCaaS system is architected as well,” McGarry said.

Leave a comment

Your email address will not be published. Required fields are marked *

Latest videos

Fast Chat: Mitel Goes Big with Microsoft Teams

Aryaka, CBTS, Bigleaf, Fusion Connect Square Off in SD-WAN Thunderdome

Fusion Connect: Build Winning Network, SD-WAN Solutions for Midmarket, Enterprise Customers

How Partners Are Making Big Bucks with CCaaS Sales

Take Sales Conversations to the Next Level: Get Cloud Revenue from the C-Suite

Top UCaaS Providers Go Head-to-Head in the Channel Partners Virtual Thunderdome

The Next Frontier: Opportunities for Partners to Grow in International Markets

CenturyLink/Lumen Technologies: Optimizing the Customer & Partner Experience in a Digital World

The ID is: 123812