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Manual Intervention

In the back rooms or on the bottom shelves at almost any small, medium or large business, there rest the emergency manuals. Employees consult these manuals during an emergency situation to determine what protocol to follow, the tasks for which they are responsible and whom to call during which stages of the incident that is, […]

Ask The Expert

Dear Expert Eye, What are master agents’ responsibilities to subagents and vice versa? From Anonymous Dear Anonymous, In most cases, the responsibilities owed between a master agent and a subagent will depend upon the relationship and agreement that exist between the parties. In my experience, most master agent-subagent relationships are not that of an actual […]

Trench Warfare

Posted: 11/1999 Trench Warfare How To Fight and Win in the Courtroom By Neil S. Ende Litigation. The mere mention of the word often is enough to wobble the knees of even the most experienced and hardened telecommunications executives. Even most in-house counsel dread the very thought of litigating with a major telecommunications carrier. But, […]

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