CustomCall Introduces StreamLine WorkFlow Manager

CustomCall Data Systems (Booth 525) announces the release of version 1.0 of its new StreamLine WorkFlow Manager software product. StreamLine WorkFlow Manager allows companies to define, manage and automate their business processes in order to improve fulfillment intervals, reduce expenses and improve customer service, says the company. CustomCall says the product is seamless with CustomCall’s […]

Visibility: Improving

Posted: 3/2003 Visibility: Improving OSS Systems Offer Partitioned View into Provisioning Systems By Khali Henderson Operations support system vendors are enabling carriers to give their resellers partitioned views into the order provisioning process via the Web. The capabilities go beyond electronic order entry to providing resellers with real-time network availability and monitoring of the order […]

Managing Post-Merger IT Integration

Posted: 01/2000 Managing Post-Merger IT Integration By Kevin Kohn Mergers, acquisitions and rapidly changing technologies have added to the complexity of doing business in a global economy. At an increasing rate, corporations are merging to achieve better economies of scale, increase their competitive position and improve customer service. However, these mergers do not come without […]

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