Voice4Net Debuts WebRTC-based Contact Center Client Solution

Voice4Net is introducing RTC Client, a new contact-center solution based on the WebRTC (Web real-time communications) protocol, enabling businesses to establish what the company says is a customized and easy-to-deploy agent desktop.

OnSIP Releases WebRTC-Based InstaCall

OnSIP has released InstaCall, a WebRTC-based solution that allows any company to add Amazon Mayday-like functionality to their website or Web application in less than five minutes.

Mitel Launches MiContact Center Live

Mitel has launched MiContact Center Live, a full-featured customer care platform delivered as a service via the cloud that provides companies with tools to engage their customers and grow their business.

Twilio Beefs Up Its Platform

The company has added its new global low latency architecture to Twilio Client’s WebRTC capabilities, which are in public beta.

The ID is: 92047