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Driving Down Successful VAR Truck Leads

By Dan Baldwin, Sales Director, ATEL Communications Inc. In addition to selling telecom solutions directly to ATEL house accounts, I also help ATEL recruit successful VAR partners as ATEL subagents. Finding successful VAR partners to become subagents is no easy trick. VARs who already know about selling network services are already doing it. Those that […]

Ask Steve

Answers to Your Questions About SMBs Ask Yankee Group analyst Steve Hilton. Send your questions to asksteve@yankeegroup.com. Please include your name, city, state and a phone number. Only first names and locations will be published. This month, I am going to look at leading and lagging small and medium businesses (SMBs) in the VoIP world […]

New Products

Awesome Applications Check out these iPhone applications and wireless debuts. loopt Social Mapping Service Launches on Sprint Wireless Network loopt announced its social mapping service is now available to Sprint customers nationwide. loopt uses the GPS capabilities on select Sprint phones to locate and connect with friends. Users can share their locations, send proximity-based messages, […]

Harmonic Convergence

Harmonic Convergence With the hype machine cranked to max volume, businesses large and small are tuning into the promise of unified communications (UC) and how they might use this sleek new technology to put a presence-enabled portal on their desktops for click-to-call, click-to-conference, click-to-read your voice mail, click-to-Web cam, click-to you name it.

IBM Acquires WebDialogs

IBM said Wednesday it has acquired privately held Web conferencing company WebDialogs Inc. for an undisclosed amount. Billerica, Mass.-based WebDialogs has more than 500,000 users and offers online meeting and collaboration services that combine Web and audio conferencing. IBM said with the acquisition of WebDialogs it is adding a software-as-a-service delivery model to Lotus Sametime […]

Telarus Debuts ShopforEthernet.com

Telarus said Wednesday it has launched a new marketing Web site that focuses on businesses looking for Ethernet availability. The Web site, www.ShopforEthernet.com, powered by GeoQuote software and Google maps, enables the general public to search for lit buildings where carriers have a physical presence. The results are displayed on a map for easy viewing. […]

Buyer’s Guide: Value-Added Distributors

ABP Technology1850 Crown Drive Suite 1112 Dallas, TX 75234Phone: +1 972 831 1600, ext. 120 Fax: +1 972 831 1416Web: www.abptech.com Alliance Systems3501 E. Plano Parkway Plano, TX 75074Phone: +1 972 633 3400 Fax: +1 972 633 3499 Toll-Free: +1 800 977 1010Web: www.alliancesystems.com Alternative Technology Inc.24 Inverness Place E. Englewood, CO 80112Phone: +1 303 […]

First Contact

Solutions for the contact center beat out hot technologies such as mobility, unified messaging and multimedia collaboration as vendors’ top new applications in 2006, according to analyst firm TelecomTactics. Vendors have addressed a number of contact center functions with an eye toward achieving first-contact resolution. Handling customer requests completely during the initial contact is every […]

PAETEC Offers Data Backup, Dedicated Server and Web Hosting Platforms

PAETEC Holding Corp. has announced the availability of its data backup and recovery, dedicated server and Web hosting platforms. The PAETEC data backup and recovery product provides businesses with a secure, automated off-site server backup, which copies data to two data centers over a customers Internet connection. Recovering data can be made from the Web-based […]

Readying for Apples iPhone

You may have heard that the iPhone is set to arrive this week. The sleek little $500 device will be available June 29 and is getting its close-up in Time magazine, Newsweek and the Wall Street Journal, while generating a bevy of press relations announcements from partner vendors and starring in a series of demo […]

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