web-based

 

TEOCO Updates Web-Based Claim Management Tool

TEOCO Corp. has released Claim Center 3.0, a new version of its Web-based claims management platform. TEOCO’s Claim Center provides communications and entertainment service providers with an automated solution for claim management from creation and filing through resolution. Claim Center manages claims tracking, streamlines creation and filing of claims, and allows access to claims information […]

SimpleSignal Enhances SimpleSIP

VoIP and SIP provider SimpleSignal Inc. said it has enhanced its SimpleSIP SIP trunking platform. Some of the new features include G.711 and G.729a CODECs support; disaster recovery options; CALEA compliance; Web-based telephone number management; geographic network redundancy; and a managed QoS platform. SimpleSignal Inc. www.simplesignal.com

Qwest Control Available to Wholesale Customers

Qwest Communications International Inc. said Thursday its Web-based self-service management tool Qwest Control is now available to wholesale customers. The tool allows wholesale customers to generate service summary reports and access network information on a daily basis. Customers who previously had access to Remote Control, another Web-based self-service and management tool, will have access to […]

BandTel Unveils VAR Program

BandTel LLC, a provider of SIP trunking services, unveiled Monday its new VAR program. The commission-based program has two options to choose from with each new customer agreement. The first allows VARs to receive 15 percent of each customers total usage cost on a monthly basis. The second allows resellers to receive 10 percent of […]

InTELEbills Online Payment Module Simplifies Prepaid Model

The latest version of Sandy Beaches Softwares (Booth 721) customer care and billing software, InTELEbill, includes a real-time retail-type payment module. The new feature is well-suited for the prepaid dial-tone provider [with] multiple agents and therefore several payment locations, explained SBS software developer Choo Khor. Our prepaid clients want to save time by having agents […]

Martin Group Adds Web-Based CRM Module to OMNIA

Martin Group (Booth 614) has introduced eCRM, a new module of its customer care and billing software solution, OMNIA. eCRM is a Web-based customer relationship management product that extends customer service representative (CSR) capabilities directly to the end user. OMNIA eCRM allows end users to add services and features and modify account information. With OMNIA […]

SimpleSignal Boosts Users Technology Knowledge

SimpleSignal Inc. recently announced a Web-based learning tool designed exclusively for customers and channel partners. Simple TECH-tools provides instant, online answers to users technical questions, and offers access to thousands of technology explanations. The platform is powered by TECHtionary.com. With more than a dozen major wholesalers, hundreds of channel partners and a rapidly growing customer […]

Comstar Enhances Comstar Dealer Zone

Comstar Interactive recently announced the 10.6.0 version of its Comstar Dealer Zone, a Web-based service that allows Comstar sales partners to activate new merchants, edit existing merchant accounts, order products and services, and view user guides and marketing material. The latest release provides Comstar sales partners with a Web-based interface that allows them to migrate […]

TBI Unveils TBI TECH-Tools

Telecom Brokerage Inc. has launched TBI TECH-tools, a Web-based educational series for agents. The company said the tools provide salespeople with instant, online answers to technical questions. Our product line continues to expand more rapidly than ever, as voice over IP, Ethernet over copper, storage, Web conferencing and other emerging technologies are becoming more widely […]

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