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The Conference Group: Free Recording for All

The Conference Group (Booth 603), a full-service conferencing company located in Newark, Del., is introducing free conference recording for all reservationless conference call customers. Conference leaders receive a summary via e-mail following each conference call. If the conference is recorded, a link to an mp3 file will be included in the summary. I hear time […]

Five Ways IP Telephony Impacts Agent Dial Tone & Data Sales

By Dan Baldwin, Sales Director, ATEL Communications Inc. I just got back from the VoiceCon 2007 West Coast show in San Francisco, a show for end-user business telecom managers that want to better understand the benefits of migrating some or all of their business phone systems from TDM (time division multiplexing) voice networks to IP […]

Improving Communications in Emergency Situations

With business continuity planning on the rise, Rob Moffat, president and co-founder of Wallace Wireless Inc., in partnership with BlackBerry, has released a white paper addressing ways companies can ensure they are prepared for anything by deploying wireless software solutions. Click to view the white paper, Improving Communications in Emergency Situations: Mobile Business Continuity Planning […]

Time for a Tuneup

Between learning The ins and outs of the latest technologies and figuring out how to sell them to their clients, many agents like you may feel like their hands are too full to consider future in the industry. With new developments in technology coming out every week, everyone scrambling to get the latest and greatest […]

Pump the Up Value

Technology has dramatically changed the way we do business today. Our ability to work virtually, communicate effortlessly, research and analyze information faster and store vast amounts of data means that each worker has the ability to be infinitely more productive. But I have yet to see the BlackBerry that answered itself or CRM software that […]

Criminal Minds

Criminal Minds Traditionally, subscriber fraud has been defined as the problem of subscribers signing up for service they have no intention of paying for. But this seemingly simple (and credit-shattering) practice has ballooned into a delicate cat-and-mouse game of identity theft, illegal businesses, tax evasion and even money laundering. Fortunately, providers do have ways to […]

Cisco Emphasizes Partner Profitability

At the Cisco Partner Summit in Las Vegas Wednesday, Cisco Systems Inc. executives drove home the message of partner profitability and outlined new programs to support that goal. Keith Goodwin, senior vice president of worldwide channels for the gear maker, told partners that together Cisco and its channel have reached an inflection point wherein its […]

Joe Theismann Shares Game Plan at Channel Partners Expo

Joe Theismann, ESPNs Monday Night Football analyst and former NFL MVP, will deliver the keynote address at the 10th anniversary Spring Channel Partners Conference & Expo on March 4. Theismann will share his Game Plan for Success, which outlines the plays that brought him success both on and off the football field. The former quarterback […]

Adding Value: 5 Ways to Win Enterprise Accounts through Solution Selling

by Susan Davidson, VP of Sales & Business Development CLOSING A LARGE ENTERPRISE ACCOUNT REQUIRES MORE THAN JUST OFFERING THE LOWEST PRICE. An understanding of the prospective customer’s needs and the ability to add meaningful value to their business can differentiate you from the others trying to make the same sale. For nearly a decade, […]

EDITOR’S LETTER

EDITOR’S LETTER Posted: 08/2006 The Sky is Falling THE FOCUS OF ATTENTION lately has been on the impact of industry consolidation. PHONE+ devoted its cover story to it yet again last month. While this issue does not contain an article specifically on market consolidation, it informs everything our editors are writing about namely how to […]

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