want

 

Becoming More Than Hype?

By Michael Fair, MarketRace Managed Services. I think that until recently these services were more hype than reality. I am really starting to see an interesting trend that is really starting to take off. There is a blending of hardware providers and service providers emerging around managed services. Customers want one-stop shopping and hardware providers […]

A Small But Representative Voice

By Peter Radizeski, RAD-INFO I tried to survey the telecom agents, but the sampling was small. Many are direct as opposed to using a master agent. To move to a master agent would take a 5 percent commission bump over what they have now. The main reason agents use master agencies is for the back […]

What Users Want

A FEW YEARS AGO, Mel Gibson did a movie called What Women Want, where through one of those accidents that only happens in the movies, his chronic womanizing character suddenly was able to read the minds of every woman he encountered. While at first he saw it as a bonanza in continuing his philandering ways, […]

NOT NECESSARILY NEWS

Free Your Mind Tired of no one understanding what you want from them? Now theres a machine that will read your mind and do what you want, the first time. For now, though, its all just a game. San Francisco-based Emotiv Systems Inc. has developed a brain-computer interface called Project Epoc that lets players manipulate […]

Qwest Now a One-Stop Shop

Qwest Communications International Inc. has become the first Bell under the 1996 Telecom Act allowed to combine local and long-distance operations in its territory. Qwest says the relief granted by the FCC means it will save money and improve customer service. Critics fear the company will use its new status to raise prices. The FCC […]

Just What Are You Looking For?

By Peter Radizeski, RAD-INFO In response to Khali Henderson’s story about PlanetOne’s exclusive Platinum offer, I am wondering what agents are looking for. Is 1 percent to 3 percent more of commission what you want? Better back-office support? Easier quoting ability? (I would like that, especially from L3, Sprint, Embarq, Qwest and GX.) Sales Training? […]

BSGs Bill2Phone Gives Internet Surfers Purchasing Alternative

Telecom clearinghouse BSG Clearing Solutions (BSG) has devised a way to overcome consumer reluctance to provide credit card information over the Internet. On Monday, the company introduced Bill2Phone, a payment method that lets landline subscribers charge digital content Web purchases to their telephone bills. The interface looks like the typical online credit card form it […]

Channel Partners Convention & Expo Show Daily

Want the latest news from the Spring 2007 Channel Partners Conference & Expo show floor? Just look inside the pages of the Channel Partners Show Daily, which highlights news from exhibiting companies and outlines key points from the shows many educational sessions.

Excel Names Stewart Agent Sales Director

Excel Telecommunications Inc. in January named channel veteran Bob Stewart as its new director of agent sales. Stewart is most recognized as senior director of alternate channels for Allegiance Telecom before it was purchased by XO Communications in 2004. He held that post for four years before jumping over to Birch Telecom, where held the […]

Sell Results

WHETHER YOU ARE BRAND new to sales or a seasoned veteran, the world of business-to-business selling can be a little intimidating. Competition is fierce, and differentiating yourself from all the other companies who sell identical (or nearly identical) products and services is more challenging than ever. Being just as good, but cheaper than the other […]

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