Aspect Software Adds IVS to Channel Program

The partnership means that IVS, a longtime partner of Voxeo – an Aspect company – will now include Aspect’s interaction-management solutions in its portfolio to deliver large, on-premises and hosted enterprise applications.

IVR Maker Voxeo Buys Micromethod

IVR developer Voxeo Corp. said Tuesday it has purchased Micromethod Technologies, which makes SIP-based collaboration software. Voxeo is expanding into Asia Pacific and said the deal bolsters its strategy in that region. Micromethod is headquartered in Beijing and San Jose, Calif. The acquisition’s terms weren’t disclosed; both companies were privately held. Voxeo partners with companies […]

Product News

VOXEO RELEASES VOICECENTER 6 Voxeo Corp., a provider of IVR platforms and hosting, has released the sixth generation of its VoiceCenter IVR platform. Part of VoiceCenter 6 is an enhanced management console for premise IVR customers, directory-driven ENUM standard call routing support, increased platform port density, and a built-in, multiparty conference server supporting up to […]

New Products

TELCO SYSTEMS INTRODUCES NEW ACCESS241 VOIP ATA Telco Systems introduced at VON the Access241, a new advanced VoIP Analog Telephone Adapter (ATA) designed to integrate traditional telephone service and VoIP phone service over a single telephone and to facilitate home and smalloffice networking. The new Access241, which adds automated call routing to the Telco Systems […]

Approaching the VoIP TargetWithout Getting Flanked

Approaching the VoIP TargetWithout Getting Flanked By Mike Odenwald As a veteran of the telecom industry, I can say the unfolding opportunity for agents is around converged wireless IP solutions and that the pace of innovation for VoIP services begs for a new distribution channel to support the acceleration of these technologies. The existing indirect […]

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