voicelog

 

Product News

VOICELOG ANNOUNCES TOTAL SCRIPT CONTROL FOR LIVE AGENT VERIFICATION VoiceLog LLC, a provider of third-party verification, has announced the availability of Total Script Control for its live agent verification services. Using advanced speech-recognition technology, Total Script Control analyzes the recordings of up to 100 percent of VoiceLog TPV transactions to determine if the agent asked […]

VoiceLog Offers Solution for Live Agent Verification

VoiceLog LLC (Booth 320), a provider of third-party verification, announced the availability of Total Script Control for its live agent verification services. Using advanced speech-recognition technology, Total Script Control analyzes the recordings of up to 100 percent of VoiceLog TPV transactions to determine if the agent asked all required questions. Calls that dont match the […]

VoiceLog Offers Services Geared to Holiday Season

It may be neither July nor Christmas, but VoiceLog LLCs (Booth 416) Christmas in July promotion is available until Jan. 1. The offering provides short-term contracts for call center recording, monitoring and quality control services in the critical, but staff-challenging, winter holiday season. Christmas in July is the perfect way to demonstrate the flexibility and […]

Products News

BILLSOFT’S EZTAX INTEGRATES WITH ORACLE FINANCIALS BillSoft Inc. announced its EZTax software has been integrated with Oracle Financials, which is part of Oracle’s Enterprise Resource Planning E-Business Suite. BillSoft’s EZTax processes taxes for long-distance services, prepaid/debit/calling cards, data services, Internet usage, wireless services, voice mail, paging, fax, local services, shipping, cable, satellite, and product sales […]

VoiceLog Challenges TPV Vendors

VoiceLog LLC (Booth 311), a provider of third-party verification (TPV) for the telecommunications and competitive energy markets, announces the VoiceLog Challenge, an offer to take on all TPV vendors. In the challenge, VoiceLog intends to prove it delivers more good sales and a better user experience than other speech recognition-driven or live-operator TPV vendors. Key […]

TPV QoS Techniques Secure the Sale

Recent changes in telecom, such as Do Not Call compliance and wireless local number portability, as well as changes in the telecom consumer base are complicating the pursuit of telecom sales and driving a push for increased quality in third-party verification, according to leading TPV vendors that are stepping up efforts to help telecom companies […]

VoiceLog Announces Free Speech TPV

Telecommunications third-party verification provider VoiceLog LLC has announced a special promotion for its Free Speech TPV – the first speech recognition-based TPV services offered at standard pricing. All new accounts established by March 31, 2004 will avoid normal charges for account setup, which VoiceLog says will save companies hundreds of dollars. Free Speech TPV offers […]

VoiceLog Releases Study Results

VoiceLog LLC (Booth 420), a third party verification (TPV) provider for telecommunication, utilities and financial services, is celebrating a recent study the company says shows that VoiceLog is the first choice of companies for TPV. The study, sponsored by FatPipe magazine and conducted by Massachusetts-based survey research firm Primary Point, showed that 52 percent of […]

PRODUCT NEWS

Posted: 3/2004 PRODUCT NEWS LUCENT UNVEILS PREPAID SUITE Lucent Technologies introduced the newest version of its MiLife SurePay Solutions Suite, a group of prepaid solutions that enable mobile and wireline operators to consolidate operations onto a single platform. SurePay Version 10 enables operators to tailor services to meet the needs of specific target groups with […]

VoiceLog Announces Free Setup for Free Speech TPV

VoiceLog LLC (Booth 627), a specialist in third-party verification for telecom, utilities and financial services, has announced a special promotion for its Free Speech TPV. All new accounts established from now to March 31 will have normal charges for account setup waived. The company says the savings run to the hundreds of dollars. Free Speech […]

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