EarthLink Intros New Hosted Contact Center

EarthLink’s new Hosted Contact Center will be fully integrated with the company’s Hosted Voice to allow businesses to engage in better customer conversations via email, live chat, Web, phone or social media.

AT&T, Cisco Team on Cloud Conferencing

AT&T’s new service will utilize Cisco’s CMR Cloud, a service that melds WebEx Personal Rooms with the cloud-based WebEx Video Bridge, all in an effort to offer voice, video and data activated video conferencing to connected devices.

Voice4Net Debuts WebRTC-based Contact Center Client Solution

Voice4Net is introducing RTC Client, a new contact-center solution based on the WebRTC (Web real-time communications) protocol, enabling businesses to establish what the company says is a customized and easy-to-deploy agent desktop.

VoIP Supply Delivers Grandstream UC Solution

Distributor VoIP Supply now offers the Grandstream UCM6510 IP PBX, which the companies say gives businesses an easy-to-manage, open-source PBX solution that is affordable and equipped with a host of features.

The ID is: 50690