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Make it Mobile

Verizon Certifies Digi Router Digi International says its EV-DO Rev. A version of the ConnectPort WAN VPN has been certified by Verizon Communications Inc. Digi says this is the first upgradeable cellular router to be certified on Verizons EVDO Rev. A wireless network; the ConnectPort WAN VPN now is certified by the three major U.S. […]

First Contact

Solutions for the contact center beat out hot technologies such as mobility, unified messaging and multimedia collaboration as vendors’ top new applications in 2006, according to analyst firm TelecomTactics. Vendors have addressed a number of contact center functions with an eye toward achieving first-contact resolution. Handling customer requests completely during the initial contact is every […]

Brand-New: Sprint, Nextel Reveal Details

Sprint Corp. and Nextel Communications Inc. today announced that, upon the completion of their merger, expected in the third quarter, the combined company will be known as Sprint, with the Nextel name continuing as a key product brand. The decision affects the corporations go-to-market identity. Officially, Sprint Nextel Corp. will serve as the corporate name. […]

Covad Launches VOA VoIP

Covad Communications Group Inc. said today it has launched its Voice-Optimized Access (VOA) VoIP technology in more than 900 U.S. cities. Covad operates its VoIP service on T1 and SDSL, making it available to 6 million small businesses. The provider says its VoIP on T1 costs up to 40 percent less than other offers, so […]

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