Not Your Dads Revenue Assurance: New Programs Drive Profitability

Though revenue assurance traditionally was perceived as an internal, numbers-crunching function, it will increasingly become a customer-facing function that will either drive loyalty or foment churn for resellers. Market consolidation has complicated, not simplified, revenue-assurance practices. “Consolidation” has become somewhat of a misnomer, as a fair number of startups and Tier 2 and Tier 3 […]

COMPTEL: New Horizon Takes Out Financial Assurance Policy with Vertek

As it goes after Verizons business market in the northeast, Lexington, Mass.-based CLEC New Horizon Communications will squeeze every penny it can out of its billing operation by using Verteks Financial Assurance solution. NHC has a national platform and supports approximately 66,000 line equivalents in 22 states. It has seen 15 consecutive quarters of profitable […]

COMPTEL: The ‘Grande’ Plan for IPTV?

What better way to learn in candor about Competitive IPTV than from a service provider that may be out of the business by the time the above-titled COMPTEL panel session gets under way today? Thats the opportunity attendees likely will be afforded as one of three participants Grande Communications announced late last month that it […]

Case Study: McGraw Chooses Vertek to Fit its Bills

Business Challenge McGraw Communications, a leading national CLEC, receives a voluminous amount of invoices in a variety of different media and layouts making the task of managing all of this increasingly difficult to handle in-house. These invoices need to be rationalized and reconciled with growing volumes of usage transactions, order and inventory records, and contract […]

Best in Show: Fall Channel Partners Winners

The city that never sleeps was a perfect host for the nonstop action at the Fall 2007 Channel Partners Conference & Expo, held at the Meadowlands Exposition Center in Secaucus, N.J., Sept. 26-28. There were more than 2,000 participants and more than 120 exhibitors showcased their products, services and programs. But there were a few […]

A Winning Proposition

THE SALES CYCLE IS ALMOST a gauntlet: Between working hard prospecting for new business and finally getting the order, theres a long road fraught with any number of pitfalls. And maybe the most intimidating hurdle is the proposal. Fortunately, more automated and user-friendly tools are coming to the table to help channel partners do their […]

Vertek Rolls Out On-Demand Engineering Services

Vertek Corp. (Booth 320), a provider of consulting and business process outsourcing for the telecommunications industry, today announced the release of its On-Demand Engineering Services. On-Demand Engineering Services include fully managed ordering; engineering and provisioning services such as outsourced order management, validation of contracted services and pricing; order processing for new service installation, modification or […]

McGraw Outsources Financial Assurance to Vertek

Reseller McGraw Communications has tapped Vertek Corp. to provide outsourced revenue-assurance services, becoming the first customer for Verteks Managed Financial Assurance Program (MFAP), which was launched earlier this year to provide hosted subscription-based services to small and mid-sized CLECs, ISPs and resellers. Weve taken over for McGraw what was their back-office carrier invoice processing, said […]

New Holes in New Buckets

WITH THE DISAPPEARANCE of UNE-P and the movement to wireless and VoIP, many smaller carriers and resellers are switching to new product lines and technologies, and entering a growth phase. This presents challenges to those responsible for revenue assurance as the expansion means more customers, more partners and more complexity in the back office. Smaller […]

Vertek Launches Managed Financial Assurance Program

Vertek Corp., a provider of business solutions, process outsourcing and business consulting for the telecommunications industry, announced today the release of its Managed Financial Assurance Program (MFAP). Vertek’s MFAP is a hosted data management platform offering state-of-the-art analytical tools specifically engineered to acquire, validate and reconcile the accuracy of communications service providers’ monthly operating costs […]

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