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The Conference Group Gets Easy

The Conference Group (Booth 410), has introduced its enhanced Agent Resource Center (ARC), an online portal to help facilitate order management and pre- and post-sale activities. Agents can utilize the new portal for all of their conferencing needs, according to Greg Plum, the Conference Groups alternate channel manager. The password-protected agent area is not new, […]

Fonality Releases New Version of Call Center Platform

Fonality has released version 3.5 of its PBXtra Call Center, which is designed for SMBs that support employees working on site or from a remote location. Designed for companies with two to 200 workers, PBXtra Call Center includes branch office agent sharing, recording, barging, monitoring, text whisper/coach, Web and phone agent login, real-time and historical […]

Intelliverse Agents Help Small Businesses callEverywhere

VoIP wholesaler Intelliverse this month is launching its agent program to sell a version of its hosted VoIP service, Intelliverse callEverywhere, which is tailored to small and very small businesses. Stacy Conrad, who has been tapped to head up the new program as vice president of agent sales, comes to the role after four years […]

WIRELESS WISH LIST

Franklin Wireless Releases Mobile Broadband USB Modem Franklin Wireless, a maker of wireless broadband communications devices that sells through major distributors, has released its CDU-550 Mobile Broadband USB modem with support for the Windows Mobile and Linux operating systems. The USB mobile broadband modem lets wireless subscribers using tablet PCs, Mac laptops or desktops without […]

Ericsson Launches Third Release of MX-ONE IP PBX for Enterprises

Ericsson has announced the third release of its MX-ONE, a server-based multimedia communications platform that combines mobile and fixed functionalities across private and public networks. The latest version of the MX-ONE IP-PBX boasts extended system capacity for up to 50,000 end users, standardized management and Web-based tools. Designed for medium and large enterprises, MX-ONE Version […]

RAD Unveils latest LA-110

RAD Data Communications has unveiled the latest version of its LA-110 integrated access device (IAD). The new version supports four SHDSL pairs bonded by inverse multiplexing. The combination of DSL technology and inverse multiplexing capability positions the LA-110 IAD as an ideal solution for medium businesses. Medium-sized enterprises often fall into a bandwidth lurch, said […]

Trendium Launches Service Assurance Upgrade

Trendium Inc. (located in the IMS Forum Booth 110), a provider of service assurance and performance management software, launched version 3.0 of its ServicePATH policy-based service intelligence software system. The continued consumer market penetration of VoIP and other IP communications applications has created a strong demand for service assurance, performance and quality; the release of […]

AccessLine, IDeACOM Partner to Deploy Retail SmartVoice

Hosted VoIP provider AccessLine Communications Corp. on Monday announced a channel strategic partnership with IDeACOM LLC for deployment of the retail version of SmartVoice Service. IDeACOM is a business-dedicated channel with members in 47 states, and provides data and communications products and services. “SmartVoice is an excellent match for IDeACOM’s customer base, and we’re excited […]

VoiceOne Adds Text Messaging to Click4Me.Net

VoiceOne Communications LLC, a wholly owned subsidiary of VoIP Inc., has added text messaging to its beta version of Click4Me.Net., the companys Web-click calling service that uses VoIP technology for free phone-to-phone calling. The beta version is available for testing on Labs.VoiceOne.com, VoiceOnes virtual lab that allows users to preview and test, for free, on […]

NGT Adds Trunk Replacement, Other Features to 6DegreesIP

Wholesale hosted VoIP provider New Global Telecom Inc. has released the fourth version of its 6DegreesIP VoIP voice products, which service providers rebrand for business and residential customers. 6DegreesIP v4.0 has an enhanced trunk replacement product that replaces traditional PRI and T1 trunks. It also converges voice and data circuits so businesses can reduce their […]

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