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Money Hard to Find in SMB Voice

By Peter Radizeski, RAD-INFO VoIP has taken quite a few hits in the press lately. Vonage and patent fights. SunRocket closing. The E-911 issue. The viability of the pure play VoIP provider is in question. Not just from a net neutrality standpoint either. More from a financial model. Most people looking to move to VoIP […]

What is a Partner Worth?

By Peter Radizeski, RAD-INFO I have often had a vacillating relationship with carriers. Mainly because while they like to call us “partners, it is not usually the case. We are inexpensive tools for their sales department. When you have sold millions of dollars of billing for a company, you would think there would be a […]

Know Thine Enemy; Know Thyself

Posted: 08/1999 Know Thine Enemy; Know Thyself By Arik R. Johnson Benchmarking is best described, and explored, as a framework for competitive strategic planning. Once the areas of the company to be studied have been identified, metrics can be applied to the key success factors of the industry or marketplace. Everybody remembers when WorldCom Inc. […]

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