user

 

Instant Messaging is One to Watch

Integrating instant messaging and presence the ability to see if and how a user is connected to the network into the business landscape may become an important incremental revenue opportunity for channel partners as the value of such collaboration tools becomes more apparent. IM allows real-time conversation, but in sessions that can be indexed, categorized […]

SBC Supports Women’s Museum

Bea Bourne, COO for The Women’s Museum (left), and Amanda Ray, representing SBC Communications, join Dallas-area Girl Scouts of Tejas Council to open the first of five boxes of monarch butterflies to symbolize the $500,000 grant from the SBC Foundation. SBC Communications Inc. has donated a $500,000 SBC Foundation grant to help launch a national […]

VoiceLog Challenges TPV Vendors

VoiceLog LLC (Booth 311), a provider of third-party verification (TPV) for the telecommunications and competitive energy markets, announces the VoiceLog Challenge, an offer to take on all TPV vendors. In the challenge, VoiceLog intends to prove it delivers more good sales and a better user experience than other speech recognition-driven or live-operator TPV vendors. Key […]

RPM Software Forms User Group for Agents

RPM Software (Booth 512) will initiate a user group for its leading agent channel application, thanks to customer suggestions. The first user group meeting is scheduled at The Channel Partners Conference & Expo. This venue will allow agency executives, managers, reps and back-office support personnel to offer direct feedback to those chiefly responsible for product […]

How Do You Know What You Dont Know?

When we made the decision to begin a new company that develops Wi-Fi hotspots in hospitality venues, I asked my business partner what issues were likely to bite us in the rear end. Over the course of the next few days, we brainstormed some of the obvious possibilities, including changes in technology, changing revenue models, […]

Vibrant Launches ViewLogic7

Vibrant Solutions launched ViewLogic7 at Billing and OSS World 2004, a new version of its cost-management software for carrier-to-carrier interconnection and access issues, and revenue assurance, designed to reduce operational expenditures through accelerated invoice processing, faster dispute handling and better user productivity. ViewLogic7 provides end-to-end automation for invoice processing, including a centralized management system for […]

Cramer Unleashes Cramer5

Cramer Systems Inc. rolled out the culmination of two years of research and development at Billing and OSS World 2004: Cramer5, the latest version of its telecom back office automation and inventory management suite. Cramer5 represents an adoption of Web architecture across the Cramer product set, along with a new configurable user interface to fit […]

A Consultative Approach Leads to More Revenue

Simon Ginsberg, president of User Centric Communications, has a message: Customers can save a lot of money by looking at more than rates. By analyzing vendor selection and tax reduction, agents can create a larger reduction in cost for customersand win the business. TAG caught up with him in April. TAG: Tell me about the problem […]

ComTech21 Announces Triple Play Program

ComTech21 (Booth 702), a switchless telecommunications reseller certified and tariffed in all 50 states, is launching its Triple Play Program. The program provides indirect sales channels the opportunity to offer data and voice services, and earn higher income through a structure of bonuses and residual commissions at competitive rates. Facets of the program include an […]

Vero Systems to Host Software User Conference

Vero Systems Inc., a Gold Sponsor of the CompTel/ASCENT Alliance Spring Convention & Expo and an exhibitor at Booth 221, is offering its customers and partners a reason to extend their stay in Anaheim: User Conference 2004. Vero will play host at the conference February 11 at the Anaheim Hilton, immediately following the CompTel/ASCENT Conference […]

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