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People and Networks Make a Difference

They started in earnest on Sept. 1. The posts to the PHONE+ Web site, that is. The first went something like this: I am trying to get some information on family members in Ocean Springs, Miss. Their names are: John Gregory Matthews, his wife Shannon and 13-year-old daughter Olivia. Winston and Betty Jones, Mike and […]

Add Dollars, Customer Loyalty through IP Video Conferencing

Videoconferencing can be a great way to grow residuals and provide a new service that small and medium businesses might not otherwise be able to afford. That will be the focus of todays session Lights, Camera, Action: Desktop Conferencing is a Multimedia Experience featuring Susan Kinney-Mantione, general manager of master agent Global Systems Telecom Inc. […]

Salestream Automates Order Documents

Salestream Software Inc. (Booth 709), a provider of online sales force automation software for the telecom industry, announces the release of Order Document Automation for users of its MasterStream-MX agency automation platform. MasterStreams Order Document Automation (ODA) normalizes all carrier ordering document requirements into a uniform interface, without requiring the user to know the requirements […]

Vertical Plans Hosted VoIP Offer

IP business phone system vendor Vertical Communications Inc. plans to roll out a hosted IP PBX offer in first quarter 2006, says the companys CEO Bill Tauscher, who spoke to an audience of VARs attending the CT Summit at CompTIAs annual conference in Las Vegas. Tauscher, who delivered a keynote address at the conference, says […]

TCS: VoIP Verify Meets FCCs E911 Mandate

TeleCommunication Systems (TCS), which provides wireless data technologies to carriers, enterprise and government customers, today introduced its TCS VoIP Verify service. It gives VoIP subscribers through their operators the ability to dial a predefined number, such as “933,” from their VoIP phones to determine the availability and extent of emergency services coverage from the caller’s […]

FCC Not Finished with VoIP 911 Rules

Taking your landline phone on the road is one of the cool features of Internet-based phone service, but it also is creating a headache for regulators who want to ensure emergency operators know where a distressed caller is located. The FCC plans to do something about it. In an order released Friday requiring Internet phone […]

News Briefs

BellSouth Corp. has signed a long-term commercial agreement with AT&T Corp. to open its local phone network to Old Ma Bell throughout its nine-state territory in the Southeast. Atlanta-based BellSouth says it has negotiated more than 100 commercial agreements governing the terms under which competitors can access its voice network. AT&T began retreating from the […]

SIPping into Something More Comfortable

VoIP is a pretty familiar term these days, thanks to effective mass market campaigns by service providers and virtually everyone from Time magazine to The Wall Street Journal weighing in with an opinion on its future. But your customers may be wondering about how additional data applications tie in with the cheap voice minutes VoIP […]

AccessLine Announces EnterpriseConference, SmartVoice

AccessLine Communications (Booth 445) has announced two new services for the companys channel partners: EnterpriseConference, a low-cost IP conferencing service, and SmartVoice, a flagship VoIP service. Designed and built as an IP conferencing solution, EnterpriseConference enables agents and resellers to offer their customers a 50 percent savings over todays conferencing rates, says the company. The […]

Vero Systems to Hold Users Group Meeting

Vero Systems Inc. (Booth 200), a sponsor of the CompTel/ASCENT Convention & Expo, is holding its annual Vero Systems Acuite Users Group and Conference on Thursday at the Hilton New Orleans Riverside. Among the topics tentatively scheduled for the invitation-only meeting is a discussion of the Acuite product roadmap and how the new features will […]

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