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Junction Hosted PBX Passes 1,000 Mark

Junction Networks said on Monday more than 1,000 customers now use its hosted IP PBX. The product targets small businesses. Users only pay for minutes used and get access to features including remote office connections and unlimited extension-to-extension calling. Junction distributes its software through resellers. Junction Networks www.junctionnetworks.com

NGT to use CustomCalls Webtop BPM

New Global Telecom (NGT) will use CustomCall Data System Inc.s Webtop BPM platform to provide secure, end-to-end bill processing and order management for their private label VoIP resellers, the companies said this week. NGTs private label service targets VARs, ASPs, ISPs, systems integrators, retailers and other non-traditional telecom providers with a platform for adding hosted […]

Phonoscope to use Citel VoIP Adapter

Citel said this week it will supply its Portico Telephone VoIP Adapter (TVA) to Phonoscope Services Inc. as part of that copmays Asterisk-based hosted IP telephony service. Phonoscope will use the Citel/Asterisk product to accelerate business-grade IP telephony migration in the Houston area. The platform delivers the features and functionality of VoIP without the disruption […]

ShoreTel Introduces IP Communications Technology Partner Program

ShoreTel Inc. on Monday introduced a new partner program to include companies whose products complement its own — IP phone systems, contact center services and more. The program provides customers with additional hardware and software options that enhance their communications infrastructure. ShoreTel customers can use the program to find and utilize the open interfaces of […]

Appeals Court: VoIP Must Pitch in to USF

A federal appeals court has upheld the FCCs requirement that VoIP providers contribute to the Universal Service Fund (USF). Nearly a year ago, the FCC revamped the USF contribution base to include VoIP providers that connect to the PSTN. Vonage Holdings Corp. then filed suit against the agency. Even though the court on Friday sided […]

TRAGEDY 2.0

This is the first issue of PHONE+ since the massacre at Virginia Tech some 45 days after the event. I point this out on purpose because the monthly magazine cycle stands in sharp contrast to electronic journalism. But even TV and online dailies are no match for the youwitness variety that characterized the most recent […]

This Week in Differentiation

By Peter Radizeski, RAD-INFO Zimbra-Comcast. Funambol-EarthLink. M5-SimulScribe. Intelliverse-Webex-Jabra-Creative. Yep, providers are finally getting that if you have to get beyond basic, you have to be customer-centric. You have to show true benefit. For the VoIP Providers like M5 and Intelliverse, these moves mean that they take a nice big step to side of the rest […]

Changing Gears

THE TELECOM INDUSTRY has been in transition ever since Alexander Graham Bell first gave us the telephone, said Simon Beresford-Wylie, CEO of Nokia Siemens Networks, in a presentation at this springs CTIA conference. But the last few years [have] been simply breathtaking. Resellers could learn from this truism as the industry has continued to put […]

NetCracker Platforms to Serve UPC

UPC Broadband, Europe’s largest cable operator, will use NetCracker Technology platforms for network and service management. UPC Broadband has approximately 10 million subscribers, and provides video, broadband, high-speed Internet and traditional voice, VoIP and mobile telephony services. The company will use NetCracker’s Service and Network Provisioning platforms. UPC Broadband also will deploy NetCracker’s service assurance […]

QUALCOMM Unit to Use Intec Products

Intec Telecom Systems will provide technology for QUALCOMMs Wireless Business Solutions divisions next-generation billing system, the company said. The QUALCOMM unit will use Intec Convergent Billing and Intec Mediation usage event pre-processing rating/billing and reporting platforms initially to serve domestic market customers and later for international markets. More than 60 carriers and MVNOs in fixed, […]

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