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ThinkEngine Unveils Updated Conferencing Software

ThinkEngine Networks Inc. said Tuesday Release 3.0 of its conferencing software is generally available. Enhancements to the software include the ability to create a set of conferencing capabilities that can be assigned to subscribers; to block certain numbers from dialing into the service; and to emulate other competitors call flows. The softwares operator assistance and […]

Switchvox Updates its IP PBX

Switchvox has released the latest version of its IP PBX, which now supports real-time sales and customer service applications. With Switchvox SMB v3.0 customers can analyze and manage sales leads through Switchboard panels designed to work directly with their CRM programs. The integration of Google Maps also identifies the location of inbound calls. The updated […]

Interactive Intelligence Releases Updated SIP Gateway

Interactive Intelligence Inc. has released its second-generation SIP Interaction Gateway. The updated gateway, which enables connections between traditional trunk lines (T1s and E1s) and VoIP networks, includes new support for protocols like EuroISDN, new fax support and a more scalable eight-span model, the company said. In addition to North American digital trunk support, the Interaction […]

CTP 2007 Certification Exam Available

VCampus Corp., manager of Convergence Technology Professional (CTP) certification, has made available of the CTP 2007 certification exam. The updated exam focuses on verifying that employees, technicians and channel partners possess the skills needed to address the convergence of data, voice and video, VCampus said. These include VLANs; QoS technologies and concepts; SIP functionality and […]

JDSU Unveils Updated RCATS

JDS Uniphase Corp. has unveiled new features to its Remote Cellular Automated Test System (RCATS). RCATS version 9.0 includes support for HSDPA and provides mobile operators with expanded data and graphic views of the monitoring results of their subscriber services. RCATS was developed by Casabyte, which was acquired by JDSU on Jan. 23. The new […]

Telelogic Updates Software

Software provider Telelogic at TeleManagement World on Tuesday revealed major updates to its SYSTEM ARCHITECT enterprise architecture and modeling tools. The upgrades increase the efficiency of business operations as well as SYNERGY/Change, an enterprise change management tool. They are part of the Telelogic Lifecycle Suite software for enterprises. “Our goal is to offer organizations the […]

MarquisNet Looks to Agents to Sell Disaster Recovery Services

MarquisNet (Booth 623), a colocation facility in Las Vegas that sells through solutions providers, has debuted its fully customizable Disaster Recovery Strategies. The company said that by using its facilities for data storage, disasters will not jeopardize company information because MarquisNet houses the data, allowing companies to customize their redundant data infrastructure. For example, sales […]

Humanizing Technologies Debuts iriss news

Imagine having continuously updated news from around the world based on any number of chosen topics and keywords delivered to a personalized Web page. With iriss news from Humanizing Technologies (Booth 1110), its now easy to select from more than 10,000 global, national, regional, and local newspapers, all delivering custom news content updated every 15 […]

Phone Plus Prepaid: ATM Recharge

Posted: 09/2002 ATM Recharge Coming to America By Tara Seals SOMEDAY SOON, WHEN YOU’RE STANDING at an ATM machine, you could be presented with a menu that includes the typical withdrawal and deposit functions, along with the opportunity to buy stamps, get a bank statement and recharge your wireless prepaid account. ATM recharge allows consumers […]

Selling Long Distance as an Agent Revisited

Posted: 09/1998 Selling Long Distance as an Agent Revisited An Updated How-To Planner for 1998-’99 By Dan Baldwin Two years ago, shortly after forming the One Plus Agent Association (OPAA), we conceived, wrote and published on our website (www.opaa.org) our 70-page book, "How to Sell Long Distance." At the time it was the end-all, be-all […]

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