AI and the Contact Center: Understanding Opportunities and Challenges
AI is getting closer to going mainstream in contact centers. Plan carefully and consider the CX.
AI is getting closer to going mainstream in contact centers. Plan carefully and consider the CX.
This channel new services roundup includes new offerings from Avaya, Zang, CenturyLink, HPE, SonicWall, Unify, Nitel, Amazon, Masergy, EarthLink, Broadvoice, Nimble Storage and Toshiba Telecom.
Unify says Circuit Meeting Room combines the value of video conferencing with the power of social collaboration for more effective and productive meetings.
This new products and services roundup for the channel includes those from Dell Boomi, HP Inc., Unify, Druva, BroadSoft, StorageCraft, SolarWinds, Whoa.com, EventTracker, Kaseya and CoreDial.
The new release of OpenScape 4000 delivers new hardware to provide greater deployment flexibility and efficiency, tighter workflow integration to support mobile and vertical market solutions, Unify said.
Unify has introduced a pay-as-you-go element to its unified communications solutions that it says will add recurring revenue for partners.
Blake Wetzel (a member of Channel Partners’ Circle of Excellence) vacated CenturyLink’s channel chief position to take a similar one at Rackspace.
NTS Direct is a full service provider of marketing, engineering, and technical support for enterprise collaboration and communications solutions.
Jon Pritchard previously was Unify’s executive vice president of channels, responsible for all indirect channel activities.
The new phones are integrated with collaboration software to meet the demands of companies navigating workplace digital transformation.
Learn more about @securesdwan's vision for North America. dlvr.it/RGGqn4
October 16 2019 @ 00:25:02 UTC
.@CenturyLink expands network #connectivity to @googlecloud. dlvr.it/RGGQtD
October 15 2019 @ 21:35:02 UTC
Here's our roundup of news from this week's #Zoomtopia19 conference. @zoom_us #UC dlvr.it/RGGCnr
October 15 2019 @ 20:16:32 UTC
RT @ChannelFutures: 🏆 Congratulations to the first-ever @ChannelFutures European Partners 51 Award winners! We're excited to honour and hos…
October 15 2019 @ 17:42:17 UTC
In our webinar learn how to help your clients engage their customers in today's mobile world. @moxtrahq dlvr.it/RGFVy5
October 15 2019 @ 16:33:31 UTC
.@RingCentral partners with #Synnex to bring #UCC, #Cloud Communications, #ContactCenter to partners. dlvr.it/RGBMhH
October 14 2019 @ 20:37:02 UTC
.@FusionConnectSM offers partners a consolidated contract amid #chapter11bankruptcy process. dlvr.it/RGB8ZK
October 14 2019 @ 19:16:32 UTC
Thanks to @sprintbusiness and @VzBizMarkets for enlightening the channel on #5G possibilities at #CPEvolution. Watc… twitter.com/i/web/status/1…
October 14 2019 @ 14:15:02 UTC
