AI and the Contact Center: Understanding Opportunities and Challenges
AI is getting closer to going mainstream in contact centers. Plan carefully and consider the CX.
Unify
February’s New Services Roundup
This channel new services roundup includes new offerings from Avaya, Zang, CenturyLink, HPE, SonicWall, Unify, Nitel, Amazon, Masergy, EarthLink, Broadvoice, Nimble Storage and Toshiba Telecom.
Unify Introduces Circuit Meeting Room
Unify says Circuit Meeting Room combines the value of video conferencing with the power of social collaboration for more effective and productive meetings.
December’s New Services Roundup
This new products and services roundup for the channel includes those from Dell Boomi, HP Inc., Unify, Druva, BroadSoft, StorageCraft, SolarWinds, Whoa.com, EventTracker, Kaseya and CoreDial.
Unify Upgrades Hybrid Communications Platform
The new release of OpenScape 4000 delivers new hardware to provide greater deployment flexibility and efficiency, tighter workflow integration to support mobile and vertical market solutions, Unify said.
Unify Partners Get Subscription Licensing for UC
Unify has introduced a pay-as-you-go element to its unified communications solutions that it says will add recurring revenue for partners.
New CenturyLink Channel Chief, Former Unify GM, Talks IT, Partner Opportunities
Blake Wetzel (a member of Channel Partners’ Circle of Excellence) vacated CenturyLink’s channel chief position to take a similar one at Rackspace.
Unify Does Disti Deal With NTS Direct
NTS Direct is a full service provider of marketing, engineering, and technical support for enterprise collaboration and communications solutions.
Unify’s CEO: A ‘Channel Advocate’ in the Boss’ Chair
Jon Pritchard previously was Unify’s executive vice president of channels, responsible for all indirect channel activities.
Unify Intros New Desk Phones With Integrated Collaboration Software
The new phones are integrated with collaboration software to meet the demands of companies navigating workplace digital transformation.
Galleries
The latest weekly wrap includes @masergypartners and @TPxComm. dlvr.it/RbNHl0
July 10 2020 @ 23:19:02 UTC
.@Rackspace preps #IPO, could go public again. #cloud dlvr.it/RbN2bS
July 10 2020 @ 21:13:05 UTC
Check out the new suppliers signed by @TBImasteragent, @PlanetOneComm and @SandlerPartners. dlvr.it/RbMsdl
July 10 2020 @ 19:58:32 UTC
.@onemettel has some valuable insider tips on what you should consider in formulating an enterprisewide strategy fo… twitter.com/i/web/status/1…
July 10 2020 @ 15:22:02 UTC
📢 @Channel_Expo Virtual registration is now open! Join us September 8-10 for the inaugural 100% online channel even… twitter.com/i/web/status/1…
July 09 2020 @ 21:38:30 UTC
.@IntelisysCorp earned high marks from @RingCentral. dlvr.it/RbJP8Y
July 09 2020 @ 21:38:02 UTC
New @MicrosoftTeams #TogetherMode promises to make meetings feel more focused and inclusive to participants. dlvr.it/RbJHwh
July 09 2020 @ 21:01:01 UTC
.@peerlessnetwork appoints Southeast, Midwest channel sales directors. #UCaaS dlvr.it/RbJCyg
July 09 2020 @ 20:26:03 UTC