AI and the Contact Center: Understanding Opportunities and Challenges
AI is getting closer to going mainstream in contact centers. Plan carefully and consider the CX.
AI is getting closer to going mainstream in contact centers. Plan carefully and consider the CX.
This channel new services roundup includes new offerings from Avaya, Zang, CenturyLink, HPE, SonicWall, Unify, Nitel, Amazon, Masergy, EarthLink, Broadvoice, Nimble Storage and Toshiba Telecom.
Unify says Circuit Meeting Room combines the value of video conferencing with the power of social collaboration for more effective and productive meetings.
This new products and services roundup for the channel includes those from Dell Boomi, HP Inc., Unify, Druva, BroadSoft, StorageCraft, SolarWinds, Whoa.com, EventTracker, Kaseya and CoreDial.
The new release of OpenScape 4000 delivers new hardware to provide greater deployment flexibility and efficiency, tighter workflow integration to support mobile and vertical market solutions, Unify said.
Unify has introduced a pay-as-you-go element to its unified communications solutions that it says will add recurring revenue for partners.
Blake Wetzel (a member of Channel Partners’ Circle of Excellence) vacated CenturyLink’s channel chief position to take a similar one at Rackspace.
NTS Direct is a full service provider of marketing, engineering, and technical support for enterprise collaboration and communications solutions.
Jon Pritchard previously was Unify’s executive vice president of channels, responsible for all indirect channel activities.
The new phones are integrated with collaboration software to meet the demands of companies navigating workplace digital transformation.
Lower rates for #CPEvolution end in 2 WEEKS!! Make your boss 😃 and register now to save 👍💰 >>… twitter.com/i/web/status/1…
August 23 2019 @ 19:00:42 UTC
.@CRITICALSTART and @MCrisis feature in our latest weekly wrap! dlvr.it/RBmMQr
August 23 2019 @ 17:51:02 UTC
.@Mitel #channelchief @johnlindsley talks successful channel strategy in #TopGun51 profile. dlvr.it/RBlLhG
August 23 2019 @ 12:20:32 UTC
.@VMware surprises with @CarbonBlack_Inc, @pivotal acquisitions. dlvr.it/RBjqZf
August 23 2019 @ 00:13:02 UTC
RT @Channel_Expo: 20+ #CPEvolution vendors have been added in the last couple weeks including @adaptivnetworks @Axcient @awscloud @DialpadH…
August 22 2019 @ 22:45:05 UTC
We caught up with @QOSNetworks and offer news from @TeneoGrp, @CloudGenix and @nitelusa in this #SDWAN roundup. dlvr.it/RBjf9q
August 22 2019 @ 22:36:03 UTC
.@Telarus aims to streamline commissions and build partner loyalty. dlvr.it/RBjWJJ
August 22 2019 @ 21:32:04 UTC
.@SungardAS #cartoon pokes fun at #containersecurity, which can be a serious issue. Something partners can address. dlvr.it/RBf3bd
August 21 2019 @ 21:39:02 UTC
