AI and the Contact Center: Understanding Opportunities and Challenges
AI is getting closer to going mainstream in contact centers. Plan carefully and consider the CX.
Unify
February’s New Services Roundup
This channel new services roundup includes new offerings from Avaya, Zang, CenturyLink, HPE, SonicWall, Unify, Nitel, Amazon, Masergy, EarthLink, Broadvoice, Nimble Storage and Toshiba Telecom.
Unify Introduces Circuit Meeting Room
Unify says Circuit Meeting Room combines the value of video conferencing with the power of social collaboration for more effective and productive meetings.
December’s New Services Roundup
This new products and services roundup for the channel includes those from Dell Boomi, HP Inc., Unify, Druva, BroadSoft, StorageCraft, SolarWinds, Whoa.com, EventTracker, Kaseya and CoreDial.
Unify Upgrades Hybrid Communications Platform
The new release of OpenScape 4000 delivers new hardware to provide greater deployment flexibility and efficiency, tighter workflow integration to support mobile and vertical market solutions, Unify said.
Unify Partners Get Subscription Licensing for UC
Unify has introduced a pay-as-you-go element to its unified communications solutions that it says will add recurring revenue for partners.
New CenturyLink Channel Chief, Former Unify GM, Talks IT, Partner Opportunities
Blake Wetzel (a member of Channel Partners’ Circle of Excellence) vacated CenturyLink’s channel chief position to take a similar one at Rackspace.
Unify Does Disti Deal With NTS Direct
NTS Direct is a full service provider of marketing, engineering, and technical support for enterprise collaboration and communications solutions.
Unify’s CEO: A ‘Channel Advocate’ in the Boss’ Chair
Jon Pritchard previously was Unify’s executive vice president of channels, responsible for all indirect channel activities.
Unify Intros New Desk Phones With Integrated Collaboration Software
The new phones are integrated with collaboration software to meet the demands of companies navigating workplace digital transformation.
Galleries
.@8x8 appoints @RingCentral vet as new CMO. #UCaaS dlvr.it/Rv3RKp
March 05 2021 @ 21:15:32 UTC
.@Nextiva partners with @dandh for #UC channel distribution. dlvr.it/Rv3RHF
March 05 2021 @ 21:15:32 UTC
ICYMI: these were the top stories of the week. dlvr.it/Rv2tVK
March 05 2021 @ 17:55:02 UTC
.@smbsecuritytech of @SOCSoter excels at connecting the dots in technology — understanding its importance and commu… twitter.com/i/web/status/1…
March 05 2021 @ 16:03:02 UTC
We partnered with @Telecom4Change in an effort to raise money for food relief organization @WCKitchen.… twitter.com/i/web/status/1…
March 04 2021 @ 22:47:02 UTC
See what @TBImasteragent has been up to this week. dlvr.it/RtznhW
March 04 2021 @ 22:28:02 UTC
Thanks for attending #CPVirtual. Here's a Day 3 wrap and a look ahead to #CPExpo Homecoming in November!… twitter.com/i/web/status/1…
March 04 2021 @ 21:12:02 UTC
.@voxns, @Converge_One, @ATT and Optivor Technologies are recipients of @Avaya's U.S. Partner of the Year Awards. dlvr.it/RtzRGR
March 04 2021 @ 20:05:32 UTC