AI and the Contact Center: Understanding Opportunities and Challenges
AI is getting closer to going mainstream in contact centers. Plan carefully and consider the CX.
AI is getting closer to going mainstream in contact centers. Plan carefully and consider the CX.
This channel new services roundup includes new offerings from Avaya, Zang, CenturyLink, HPE, SonicWall, Unify, Nitel, Amazon, Masergy, EarthLink, Broadvoice, Nimble Storage and Toshiba Telecom.
Unify says Circuit Meeting Room combines the value of video conferencing with the power of social collaboration for more effective and productive meetings.
This new products and services roundup for the channel includes those from Dell Boomi, HP Inc., Unify, Druva, BroadSoft, StorageCraft, SolarWinds, Whoa.com, EventTracker, Kaseya and CoreDial.
The new release of OpenScape 4000 delivers new hardware to provide greater deployment flexibility and efficiency, tighter workflow integration to support mobile and vertical market solutions, Unify said.
Unify has introduced a pay-as-you-go element to its unified communications solutions that it says will add recurring revenue for partners.
Blake Wetzel (a member of Channel Partners’ Circle of Excellence) vacated CenturyLink’s channel chief position to take a similar one at Rackspace.
NTS Direct is a full service provider of marketing, engineering, and technical support for enterprise collaboration and communications solutions.
Jon Pritchard previously was Unify’s executive vice president of channels, responsible for all indirect channel activities.
The new phones are integrated with collaboration software to meet the demands of companies navigating workplace digital transformation.
Security companies are in high demand as #Sophos #Palo #Alto & #Kaseya are featured among the vendors that gobbled… twitter.com/i/web/status/1…
June 15 2019 @ 18:25:04 UTC
It’s been a full year since we offered up a roundup of the top vendors and #channelpartner businesses in the indust… twitter.com/i/web/status/1…
June 15 2019 @ 14:30:14 UTC
The scientists and engineers behind the curtain at the biggest names in #IT and #telecommunications were tinkering… twitter.com/i/web/status/1…
June 14 2019 @ 00:00:33 UTC
.@YealinkNews, @Digium and @GrandstreamNet got top #customersatisfaction nods out of 17 VoIP phone vendors. Here's… twitter.com/i/web/status/1…
June 13 2019 @ 15:24:19 UTC
Applications for the 2019 #MSP501 may be closed, but you don’t want to miss this interview with @datto’s Rob Rae >>… twitter.com/i/web/status/1…
June 13 2019 @ 15:10:06 UTC
.@Telarus changes things up a bit by moving from six channel regions to three. channelpartnersonline.com/2019/06/12/tel…
June 12 2019 @ 21:58:18 UTC
.@sophos, @RecordedFuture and @GreenHouseData were wheeling and dealing last month. #acquisitions bit.ly/31vfS2A
June 12 2019 @ 21:36:36 UTC
#Podcast: Find out which #channel influencer will lead #CPEvolution’s precon & hear @OneMetTel’s @Mobilitymax talk… twitter.com/i/web/status/1…
June 12 2019 @ 20:10:04 UTC
