unified

 

Harmonic Convergence

With the hype machine cranked to max volume, businesses large and small are tuning into the promise of unified communications (UC) and how they might use this sleek new technology to put a presence-enabled portal on their desktops for click-to-call, click-to-conference, click-to-read your voice mail, click-to-Web cam, click-to you name it. Sounds good. Maybe a […]

Ask Steve

What do SMBs Want? Ask Yankee Group analyst Steve Hilton. Send your questions to asksteve@yankeegroup.com. Please include your name, city, state and a phone number. Only first names and locations will be published. Welcome to the new PHONE+ column, Ask Steve. Ive received some great questions so far and plan to tackle as many as […]

Securing Opportunities

Securing Opportunities The Internet has given us lots to love and lots to be concerned about. As more and more small and medium businesses begin to embrace VoIP, unified communications and other IP technologies that provide a competitive edge, theres an accompanying recognition that these companies also need resources for securing those communications beyond a […]

Securing Opportunities

The Internet has given us lots to love and lots to be concerned about. As more and more small and medium businesses begin to embrace VoIP, unified communications and other IP technologies that provide a competitive edge, theres an accompanying recognition that these companies also need resources for securing those communications beyond a simple firewall, […]

Bandwidth, AltiGen Team on VoIP Services

Bandwidth.com has partnered with AltiGen to provide end-to-end VoIP services to SMBs. The alliance will bundle the AltiGen Communications Max 1000 SIP platform with Bandwidth.com SIP trunking. The companies said the goal of the alliance is to be among the only partners in the industry to offer SIP solutions that have been certified for security […]

Nortel, IBM Team on Unified Communications Platform

Nortel Networks and IBM said they will deliver a platform for businesses that makes the move to IP telephony and unified communications as easy as a software upgrade. The new platform is part of IBMs unified communications and collaboration (UC2) strategy and will combine software and hardware from IBM with advanced IP telephony and multimedia […]

Presidio Achieves Top Cisco Status

Presidio Networked Solutions said it has achieved Master Unified Communications Specialization from Cisco Systems. The specialization recognizes channel partners that have the most in-depth technology skills and proven track record of customer success in selling, deploying and supporting Cisco Unified Communication solutions, the company said. Presidio is the fifth company to attain the specialization. To […]

ShoreTel Adds New Applications

ShoreTel Inc. has added two applications NetSuite Integration Application and Cost Recovery Integration. NetSuite Integration automatically links incoming calls to existing customer records and sends new customers to a new record creation screen. Users can attach call notes to customer records, which are accessible from anywhere at anytime by others in the business. The Cost […]

Fitting In

Fitting In Amidst movements by Cisco Systems Inc. and Microsoft Corp. to integrate conferencing as simply one more application within a unified communications framework, Web and audio conferencing service providers are taking stock of the opportunities and threats within a newly converged landscape of collaboration and are repositioning to compete.

Fitting In

AMIDST MOVEMENTS by Cisco Systems Inc. and Microsoft Corp. to integrate conferencing as simply one more application within a unified communications framework, Web and audio conferencing service providers are taking stock of the opportunities and threats within a newly converged landscape of collaboration and are repositioning to compete. You have two 800-pound gorillas in this […]

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