underlying

 

Opcenter: Patchwork ICP "Networks" Complicate Convergent Billing

Posted: 04/1999 Patchwork ICP "Networks" Complicate Convergent Billing By Jon Sehr Most growing competitive local exchange carriers (CLECs) and interexchange carriers (IXCs) consider themselves more than local or long distance companies. They often call themselves integrated communications providers (ICPs) and are building convergent offerings, bundled packages of various services, to lock down strong customer relationships […]

Customer Service, Contracts and Equity

Posted: 01/1999 Customer Service, Contracts and Equity An Agent Roundtable –Part One PHONE+ recently hosted an editorial roundtable with several members of the now-infamous 20 Group, a band of independent agents that frequently assembles to share experiences and insights on the business of selling telecommunications services independently. As every agent manager knows, independent agents won’t […]

Customer Service, Contracts and Equity

Posted: 01/1999 Customer Service, Contracts and Equity An Agent Roundtable –Part One PHONE+ recently hosted an editorial roundtable with several members of the now-infamous 20 Group, a band of independent agents that frequently assembles to share experiences and insights on the business of selling telecommunications services independently. As every agent manager knows, independent agents won’t […]

Wholesale Report Card

Posted: 05/1998 Wholesale Report Card Resellers Give Underlying Carriers a C+ By William West and Judy Reed Smith It’s no secret that Wall Street loves network providers. This article was written on the heels of wholesaler Qwest Communications International Inc.’s bid for the much larger retailer LCI International Inc.–a bid that was wholly funded by […]

The Sky Is Falling, and There’s Nothing YouCan Do About It

Posted: 11/1997   The Sky Is Falling, and There’s Nothing You Can Do About It By Debera Bell-Beam Chicken Little created more than a few anxious moments for those who believed her greatly exaggerated rumor of the world’s imminent demise. It turned out, after all, that she had misinterpreted a natural event. Whether such is […]

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