360networks Selects Infinera for Regional Network

360networks selected Infinera Corp. for its regional network in the western United States. Infinera will bring the speed and flexibility of its digital optical networks to support 360networks business and service offerings. Infineras digital optical networks architecture will enable 360networks to offer services cost effectively in many markets throughout the region, including Tier 1 through […]

EMC Unveils New Correlation, Analysis Software

EMC Corp. on Monday unveiled two enhanced correlation and analysis software platforms, the EMC Smarts MPLS Manager 1.3 and EMC Smarts Network Protocol Manager (NPM) 2.0. Smarts MPLS Manager 1.3 allows service providers to manage their next-generation MPLS-based VPNs. Leveraging EMC Smarts correlation technologies, the software provides a solution that can manage transport, MPLS and […]

TMC Announces Sub-Penny Flat Rate on Voice T1s, Value-Adds for Agents

TMC Communications (Booth 707) has announced new lower voice T1 rates on three of its underlying carrier networks, providing TMC agents with a sub-penny flat rate to sell and commissions up to 35 percent and commissions on loops up to 20 percent. TMC has renegotiated contracts with Broadwing Communications (Booths 212-214) and Qwest Communications International […]

McGraw Outsources Financial Assurance to Vertek

Reseller McGraw Communications has tapped Vertek Corp. to provide outsourced revenue-assurance services, becoming the first customer for Verteks Managed Financial Assurance Program (MFAP), which was launched earlier this year to provide hosted subscription-based services to small and mid-sized CLECs, ISPs and resellers. Weve taken over for McGraw what was their back-office carrier invoice processing, said […]

AireSpring Becomes Independent RespOrg

AireSpring Inc. (Booths 313-315) announces it has become certified as an independent responsible organization or RespOrg and as such now has access to the 800 Service Management System (SMS/800) to reserve and set up routing information for toll-free numbers. While many resellers rely on their underlying carriers for number assignment and routing, AireSpring decided to […]

PARTNER CHANNEL: Norcom Reprises Agent Bonus Program

Posted: 12/2002 Norcom Reprises Agent Bonus Program By Josh Long NORCOM, A FLORIDA-BASED COMPANY marketing local, long-distance and wireless services to small- and medium-sized businesses, is offering its independent sales partners a new bonus incentive that will pay dividends in 2004. The program is modeled after one the company just concluded. In November, Norcom was […]

Overdue Diligence

Posted: 05/2002 Overdue Diligence Resellers Evaluate Where to Migrate Business By Josh Long LAST FALL TRANSPOINT COMMUNICATIONS INC. partnered with Qwest Communications International Inc. after its primary underlying carrier’s balance sheet started to make investors antsy. Transpoint is among several resellers that began migrating business to additional underlying carriers since Global Crossing Ltd. filed a […]

Trading Desk: Regular or Premium: What Are You Buying?

Posted: 2/2002 Trading Desk Regular or Premium: What Are You Buying? By Steven J. ParrishHow do you ensure that service quality is where you expect it to be or, more importantly, that it meets the minimum standards that you paid for? Take something as mundane as the gasoline that you put into your car. No […]

Requisite Codes Cost Resellers Big Bucks

Posted: 11/1999 Requisite Codes Cost Resellers Big Bucks By Kim Sunderland Mandatory carrier identification codes (CICs) pose a serious burden for small-to-medium-sized carriers, according to the nation’s resale lobbyist. CICs are the numeric codes that allow local exchange carriers (LECs) to identify the interstate interexchange carrier (IXC) that an originating caller wants to use to […]

Resale Channel: Stop Gold from Turning to Straw

Posted: 06/1999 Stop Gold from Turning to Straw By Eileen M. McGervey You’ve sold the accounts and signed up the customers. Watch the money roll in. But wait, it’s not as much as you thought. Maybe next month? It’s still not there. Sometimes it’s not the sale, it’s the post-sale. So before you start blaming […]

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