Arcserve Updates Unified Data Protection

New and expanded data protection capabilities deliver further integration into public cloud infrastructures for disaster recovery (DR), advanced DR orchestration and reporting, and extended on-premises protection.

COMPTEL: IRIS Networks Selects UDP’s CABS Service

UDP (Booth 825), an OSS and billing service provider to ILECs, CLECs, ISPs and cable companies, signed a multiyear contract with Nashville-based IRIS Networks to provide their carrier access billing. IRIS Networks delivers high-speed transport for voice, video and data in and around Tennessee. IRIS offers dedicated point-to-point digital transport and other optical services to […]

COMPTEL: UDP Launches Licensed Software Model for Billing Services

UDP (Booth 825), a provider of operational support systems and billing solutions, has introduced a licensed hosted version of its end-user and access billing services. The company’s billing platform, COMET, and carrier access billing platform, GALAXY, are available for a licensed fee or on a software-as-a-service basis. Communication companies now can choose a licensed hosted […]

ITL Selects UDP for Billing Services

International Telcom Ltd. (ITL), a competitive LEC, has chosen UDP (Booth 625) to provide its access and interconnection billing services. According to Mike Tyler, vice president of local exchange and regulatory affairs, ITL chose UDP because of its reputation in the industry for accuracy and great customer service. When we decided to change billing companies, […]

UDP Promotes Craig to Newly Created Position

OSS and billing services provider UDP (Booth 1110) has promoted Shirley J. Craig to the newly created position of vice president of client relations. Craig has been with UDP for nine years and served in divisions overseeing end-user billing, message processing, customer service and more. Prior to joining UDP, Craig – who has worked in […]

UDP Adds Customers to Roster

UDP (Booth 619) has finalized billing service agreements with a number of communication companies: Valley Telephone Cooperative, an ILEC in Ramondville, Texas; ATX Communications, a provider of voice, data and network security services; OneEighty Networks, a provider of broadband Internet, private line and hosting services out of Montana; and Tel West Network Services, a facilities-based […]

From Small Operator to Smooth Operator

FOR LONG-DISTANCE RESELLERS, CLECs and smaller telecom operators, the wolves are prowling the perimeter in the form of squeezed margins, ubiquitous brand messaging fallout from the great cable-ILEC triple-play battle, and nontraditional competitors. Its not easy being small today, and carving out a successful niche means knowing your existing and potential customers. Thus, customer relationship […]

UDP to provide Carrier Access Billing services to ATX

UDP has announced that ATX Communications, a provider of integrated voice, data and network security services, will use the GALAXY Carrier Access Billing Services. The multi-year agreement includes the provision of switched access and reciprocal compensation services. After careful evaluation, we selected UDP and its team of billing experts to provide us with important carrier […]

UDP, MasterCard RPPS Offer New Electronic Payment Service

Teaming with MasterCard RPPS, UDP has introduced an accounts receivables service that helps customers electronically post received payments more quickly, accurately and securely. The telecom billing company has aligned with MasterCard RPPS to provide customers with this efficient and cost-effective service called E-POST. Today, millions of people in the United States pay their bills online […]

UDP Launches CRM Program

UDP (Booth 1420), a national provider of billing and order management systems, has launched a new CRM program within COMET, the companys flagship end-user customer care and billing platform. Much of the data are pre-populated and companies are able to work from one database, which captures all interactions with customers. CRM screens show when the […]

The ID is: 52432