truth

 

General Session Offers Whole Truth About VoIP

Todays general session, The Whole Truth About VoIP, will provide Channel Partners Conference & Expo attendees with a soup-to-nuts education on VoIP. Stephen Olejniczak, director of operations at ATI, will begin his presentation by talking about the evolution of VoIP legitimacy and how the technology began as a hobbyist tool to become integral in long-distance […]

Burden of Proof

THE TRUTH IS THERE IS NO government mandate for VoIP providers to use third-party verification for confirming orders or even E911 notifications. Yet, an increasing number of VoIP providers are using these services and, with recent FCC action foreshadowing increased regulation of VoIP players, experts say the numbers are likely to grow. It is our […]

Judges Reaffirm States Rights for Wireless Truth-in-Billing

A federal appeals court has reaffirmed legal support for states rights to require or prohibit the use of line items on wireless bills. The so-called truth in billing matter directly affects providers, including MVNOs and cellular carriers. Judges for the 11th Circuit Court of Appeals in late July sided with organizations including NARUC (the National […]

Judges Reaffirm States Rights for Wireless Truth-in-Billing

FEATURE Posted: 09/2006 Judges Reaffirm States Rights for Wireless Truth-in-Billing By Kelly M. Teal A federal appeals court has reaffirmed legal support for states rights to require or prohibit the use of line items on wireless bills. The so-called truth in billing matter directly affects providers, including MVNOs and cellular carriers. Judges for the 11th […]

Judges Reaffirm States Rights for Wireless Truth-in-Billing

A federal appeals court has reaffirmed legal support for states rights to require or prohibit the use of line items on wireless bills. The so-called truth in billing matter directly affects providers including MVNOs and cellular carriers. Judges for the 11th Circuit Court of Appeals in late July sided with organizations including the National Association […]

You May Have Missed This In Sales Training

Working in telecom, I have learned some of lifes lessons the hard way. As a former sales executive in companies as small as USTeleCenters and as large as AT&T, I want to pass on a few ideas that may smooth your way over the road ahead. You dont ask, you dont get You dont ask, […]

Truth in Advertising is Winning Strategy

Posted: 5/2003 Truth in Advertising is Winning Strategy GAME PROMOTIONS: PLAYING BY THE RULES — PART 1 OF 3 By David O. Klein Editor’s Note: This is the first of a three-part series addressing the legal issues surrounding game-based promotions. The second and third parts will be published in the June and July issues of […]

Regulatory News – Consumers Dazed & Confused About Long Distance

Posted:  09/2000 Consumers Dazed & Confused About Long Distance By Kim Sunderland A 28-state investigation has determined a sharp rise in consumer long-distance complaints is due largely to confusing telephone bills, state regulators say.Specifically, consumer complaints regarding AT&T Corp. (www.att.com) and WorldCom Inc. (www.wcom.com) long-distance services tripled in a two-year period, according to a survey […]

Sprint, the Media and the Truth about Customer Satisfaction

Posted: 09/1998 Sprint, the Media and the Truth about Customer Satisfaction By Casey Freymuth For the fourth consecutive year, Sprint Communications Co. has topped the industry in J.D. Power and Associates’ 1998 Residential Long Distance Telephone Customer Satisfaction Study (see page 19) among high-volume users spending more than $50 per month. Undoubtedly, major newspapers nationwide […]

Stretching the Truth About Broadband Services

Posted: 08/1998 Stretching the Truth About Broadband Services The RBOCs’ Questionable Grasp of Reality By Carol Ann Bischoff Using a broom labeled "Section 706," four of the regional Bell operating companies (RBOCs)–Ameritech Corp., Bell Atlantic Corp., SBC Communications Inc. and US WEST Inc.–are trying to sweep aside key market-opening provisions of the Telecommuni-cations Act of […]

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