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Channel Partners: Hosted VoIP Show Me the Money?

Hosted VoIP seems like a great premise, especially for the SMB company concerned with the money and manpower it might take to run a converged network in-house. But some agents and other partners have grumbled that the demand isnt living up to its promise. Conversely, a number of focused service providers are touting their successes […]

VoIP Sales: Carriers Falling Down on the SMB Job; VARs, Cablecos May Win Out

Although many an analyst prediction has VoIP adoption by SMBs going into hockey stick mode in a couple of years, a new survey by consulting firm Savatar finds that looking doubtful. At the heart of the problem is a carrier sales strategy that is entirely disconnected from the needs of the SMB market, which is […]

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