Wireless, Internet Customer Experience Leaders Named

What’s disturbing about the report is that none of the companies in the wireless or Internet categories scored any higher than 119 (Tracfone) out 268. U.S. Cellular finished almost dead last (264) overall.

Why Performance Matters in Prepaid

Wireless service providers have improved their performance, and non-contract customers have taken notice, according to this weeks J.D. Power and Associates 2010 U.S. Wireless Non-Contract Customer Satisfaction Study.

AT&T Joins Wal-Marts Prepaid Offering

Wal-Mart announced this week that its Straight Talk prepaid wireless service is opening up to phones that run on AT&Ts wireless network.

Lowballin: TracFone Launches $45 Prepaid Unlimited Offer

Low-cost MVNO TracFone Wireless is now in the market with a $45-per-month unlimited talk-and-text package that includes 30 MB of data. The offer undercuts rivals like MetroPCS and Boost Mobile, which sell their prepaid unlimited packages for $50 per month. The move comes among fears of a wireless price war, led by consumers’ increased thirst […]

reseller channel: MVNO Monster Jam

New MVNOs are pumping up their retro Air Jordans to prepare for a season opening of intense proportions. Ever since the big brand wireless resale model began attracting U.S. attention in late 2001, rumors have circulated about a new game in wireless, where the consumer is the most valuable player and custom-tailored content and applications […]

MVNOs Woo International Callers

Primus Wireless is among a growing number of mobile virtual network operators seeking to court Americans with roots outside of the United States. Formed in December, the company has introduced post-paid wireless service for Americans placing calls to India, Korea, Russia and other countries around the world. “No one has really addressed” the international calling […]

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