tools

 

TNCI Introduces Local Solutions

Trans National Communications International Inc. (TNCI) (Booths 507-509) is launching a new era in service and support designed to increase opportunities to earn top commissions – paid on time. The program starts with new enhancements to the TNCI Services Portfolio, including the Spring 2004 launch of new TNCI Local Solutions using the UNE platform. Now, […]

TNCI Starts Driven to Succeed Promotion

Trans National Communications International Inc. (TNCI) (Booths 507 and 509) is showcasing its new Driven to Succeed sales promotion running from March 20 – August 15. All TNCI agent partners are eligible to win a 2-year lease on a 2005 Mercedes-Benz. TNCI President Brian Twomey says, "TNCI entered 2004 better and stronger than ever before. […]

Audio-Ex, Globalive Extend Alliance

Audio-Ex Inc. (Booth 537), a wholesaler of integrated audio and Web conferencing services, and Globalive, provider of telecom solutions to niche markets, have extended their alliance to include software development. Audio-Ex now is responsible for furthering the development of Globalive’s online provisioning software suite. Audio-Ex says its initial alliance with Globalive let the company offer […]

Instant Collaboration

Posted: 11/2003 Instant Collaboration New Tools Enable Move from Chat to Conferencing in a Continuous Call By Khali Henderson Business use of instant messaging as a collaborative tool is on the rise; The Radicati Group Inc. estimates the total number of corporate IM accounts will exceed 60 million this year and grow to 349 million […]

Pushing Paper (Aside)

Posted: 4/2003 Pushing Paper (Aside) Supply-chain Automation Streamlines Multiparty, Multiprocess Environment By Edward J. Finegold For many carriers, particularly in the Tier 2 and 3 markets, a billing system is the epicenter of customer, service and revenue-focused operations. It is the gatekeeper for customer records, product catalogs, pricing plans and even revenue performance. Often, however, […]

Good Ethics Must Become Priority for Renewal in Our Industry

Posted: 3/2003 Good Ethics Must Become Priority for Renewal in Our Industry By Wayne M. Thomas, D.B.A. I sat in disbelief at George Gilder’s Telecosm conference as our speaker, the CFO from WorldCom Inc., speculated about how WorldCom would right itself from bankruptcy. They "restated" $9 billion in revenue and were newly separated from their […]

New Revenue Streams

Posted: 2/2003 New Revenue Streams On-demand Rich Media Extends Conferencing Portfolio By Stan Bielak MOST OF US ARE FAMILIAR WITH AUDIO and video streaming over the Internet. Combine them with graphics, presentations and interactive features and you have streaming media or rich media. The business application of streaming media represents a complementary offering for companies […]

Ready, Willing &Web-enabled

Posted: 2/2003 Ready, Willing & Web-enabled Key SMBs Prime Targets for Web Collaboration Tools By Helen Chan THE USE OF THE INTERNET for collaborative purposes among some small and medium-sized businesses (SMBs) is an emerging trend. The increase in SMB broadband adoption — estimated at a 17 percent compound annual growth rate (CAGR) from 2001 […]

ASCENT: Comtec Welcomes Nash

Comtec Inc. (Booth 502) has hired Jim Nash, formerly of CapStone Technologies LLC, as its new vice president of sales and marketing. Nash is leading new business development and will help take Comtec into new market segments that have previously gone untapped. "My goal is to make Comtec the last word in bill finishing and […]

ASCENT: DCA Adds Automated Tools, Processes to Back-office Outsourcing Service

DCA Services (Booth 508) has added new automated processes for resellers and CLECs using its outsourced back-office services. DCA’s existing services include turnkey back-office support, local and long-distance provisioning, billing administration, print and mail, accounts receivable management and collections. Its new automated tools and processes include a bulk order tool (BOT), DCA Remote Order Entry […]

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