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Seeking Fulfillment

Think master agent and you probably envision a sales organization, rife with opportunity for commissions, and heady with promotions and golf prizes. But what lies at the heart of the master agent business is decidedly less glamorous: provisioning. Unfortunately, this most fundamental of operations is not without its challenges, and those challenges are growing with […]

Lahey Clinic Chooses Ascendent Systems to Improve Communications and Response Times Across Campuses

Ascendent Systems, a subsidiary of Research In Motion and a provider of enterprise voice mobility solutions, recently announced the deployment of the Ascendent Voice Mobility Suite at Lahey Clinic Medical Center in Burlington and Peabody, Mass. Ascendents voice mobility solution was integrated into the hospitals existing telephone infrastructure to deliver instant access to wireless phones […]

Jury Finds Qualcomm Guilty of Patent Infringement

A federal jury on Tuesday found Qualcomm Inc. guilty of infringing on three patents owned by Broadcom Corp. The jury awarded Broadcom $19.6 million in damages and found that Qualcomms infringement was willful. The trial judge could decide to increase the damages award by up to three times the current amount. Qualcomm develops CDMA and […]

Thanks for the Memories

As with most things in life, this special anniversary issue was not created in a vacuum. So, it is with sincere gratitude that the editors of PHONE+ thank the executives, their assistants and their public relations staffs for their efforts in tracking down 20-year-old data, logos and photos, and, of course, accessing the old gray […]

Qwest Unleashes Qwest Local Service Platform

Qwest Wholesale (Booth 701) has introduced Qwest Local Service Platform (QLSP), a feature-rich local exchange service that allows CLECs to offer businesses and consumers the TDM features end users have come to expect with standardized installation rates and extremely fast provisioning times. QLSP services are the functional equivalent of Qwest Platform Plus (QPP), and include […]

Two Southeastern Master Agents Complete Merger

Consolidation among master agencies appears to have begun in earnest. CCLD Inc. and Biggar & Associates, which operates under the name Partner Management Group, announced on Friday they have merged. The deal had been long-rumored in the industry. CCLD is the sole telecommunications provider for the Georgia World Congress Center, the Georgia Dome and Centennial […]

Ixia Triples Its Triple-Play Testing Scalability

Ixia, an IP performance test systems provider, on Tuesday announced new capabilities for its Optixia hardware platform that nearly triples the number of simultaneous subscribers that can be simulated in a single test system. Using the Aptixia IxLoad Triple Play test application, service providers and system vendors can simulate virtual countries of Web users, more […]

Call Center Solutions

Witness Systems Makes an Impact Click to Enlarge Software-maker Witness Systems Inc. has introduced Impact 360, technology designed to help call centers access information such as recorded interactions faster than ever. The platform allows users to capture, analyze and act on information concerning workforce performance, customer interactions and customer service processes. Its framework relies on […]

Stevens Lampooned on TV, Internet

Sen. Ted Stevens, R-Alaska, is having an interesting week on the World Wide Web, from being satirized on a MySpace.com page to being lampooned by comedian Jon Stewart in a highly circulated clip from The Daily Show. Stevens has been at the forefront of telecom law reform and during hearings earlier this year on net […]

MetTel Installs G6 Gateway

Metropolitan Telecommunications (MetTel) has installed GENBAND Inc.s G6 Universal Media Gateway in its VoIP network. The gateway will increase the number of MetTels T1 access ports and allow the company to segregate its internal network so it can ensure enhanced quality services and quicker maintenance response times, GENBAND said. The G6 Universal Media Gateway is […]

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