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Safety Not Always in Numbers

By Michael Fair, MarketRace Part 3 of my continuing series on the top 10 mistakes that channel programs make: Never evaluate a programs success based on how many channel partners you have signed up into the program. This is a very common mistake. I constantly see new programs emerge and the measure of success, and […]

The Lighter Side of Being an Agent

By Peter Radizeski, RAD-INFO I’m going to take a step away from talking about what needs to be fixed and ramble about the opportunities. With VARs getting into the telco space as agents, agents have a chance to slip into the VAR space. (When I say VAR I mean a hardware centric IT service company […]

Time Warner Telecom Closes Gap on Quarterly Losses

Colorado-based Time Warner Telecom Inc. improved its losses during the first quarter of 2007, the second straight quarter it has reported earnings since buying Xspedius Communications. The CLEC on Wednesday posted a net loss of $13.8 million, or 10 cents per share, as compared to a loss of $22.3 million, or 19 cents per share, […]

Platinum Equity Wins Trinsic Auction

Platinum Equity LLC, an investor that buys ailing companies and then runs them, has purchased bankrupt Trinsic Inc. for $25.5 million. Platinum bought Trinsic in late March after two auctions typically, there is only one. However, the first time, Trinsic tried to sell to multilevel phone marketer American Communications Network Inc. (ACN), even though Platinum […]

CRM II: This Time It’s Personal

CRM II: THIS TIME ITS PERSONAL In a world where converging services and networks threaten to overwhelm the OSS systems and the marketing engines of resellers everywhere, one technology has been there to quash the enemies of customer satisfaction …

Training Camp

By Peter Radizeski, RAD-INFO Since BellSouth was taken over by AT&T, BellSouth Authorized Agents have had to put in more than 50 hours on training and testing to be able to sell across the AT&T portfolio and across the country. That’s a lot of time and effort, but you get to expand from nine states […]

Jury Debates Nacchio Fate

The trial of Joe Nacchio, former CEO of Qwest Communications International Inc., went to the jury today, shortly after noon Mountain Time. A jury of eight men and four women is considering whether Nacchio took part in insider trading for sales of $100.8 million in Qwest stock between Jan. 2, 2001, and May 29, 2001. […]

Where you at?

Everybody is talking about GPS and using GPS. ABI Research Inc. predicts that within five years, 335 million consumers in the United States and Canada will subscribe to GPS services and that by 2008, the market will be worth $22 billion. So, maybe its time you stopped talking about GPS and started selling it. Selling […]

CRM II: This Time It’s Personal

IN A WORLD WHERE CONVERGING SERVICES and networks threaten to overwhelm the OSS systems and the marketing engines of resellers everywhere, one technology has been there to quash the enemies of customer satisfaction: customer relationship management. The latest sequel in the CRM saga finds the technology taking a deep analytical dive into customer behavior, in […]

Table of Contents

  Vol 21, No. 4 April 2007   SHOP TALK TRINSIC BK: AN END TO AN ERA? BROADVIEW BUYS INTO BIG LEAGUES BELAIR AIDS VAR ENTRY INTO MUNI WIRELESS MARKET TBI SIGNS WITH COVAD, LEVEL 3 AGENT ALLIANCE TEAMS WITH TNCI NEWS BRIEFS PORTFOLIO HOSTED PBX: NOT JUST FOR CARRIERS Lower-cost hosted IP PBX solutions […]

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