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Vertical Introduces Wave IP 2500

Vertical Communications Inc. has introduced its Wave IP 2500 Business Communications System, which is an IP-based platform that includes communications applications in its base configuration. Applications included as a part of the base Wave system include the ViewPoint desktop call management tool, unified communications, presence management, visual voice mail and call recording. Wave IP 2500 […]

Siemens Expands Wireless LAN Portfolio

Siemens Enterprise Communications said this week it is expanding its wireless LAN portfolio with the launch of HiPath Wireless Manager and a new HiPath Ready Partner Program for open mobility platforms. The HiPath Wireless Manager is a centralized LAN management platform that can manage thousands of access points and tens of thousands of users from […]

SimpleSignal Boosts Users Technology Knowledge

SimpleSignal Inc. recently announced a Web-based learning tool designed exclusively for customers and channel partners. Simple TECH-tools provides instant, online answers to users technical questions, and offers access to thousands of technology explanations. The platform is powered by TECHtionary.com. With more than a dozen major wholesalers, hundreds of channel partners and a rapidly growing customer […]

Viola Announces NetAlly Support for Compatible Systems

Viola Networks Inc., a provider of VoIP management solutions, Tuesday announced its integrated VoIP assessment and monitoring suite NetAlly Lifecycle Manager will support Avaya Communications Manager as well as Cisco CallManager, Cisco Voice Gateway and Mitel Enterprise Manager. NetAlly Lifecycle Manager allows resellers to provide a solution that manages VoIP assessment, deployment, network monitoring and […]

Global Crossing Introduces Mobile IP Connect

Global Crossing on Wednesday launched Global Crossing Mobile IP Connect, which allows mobile and remote workers to securely connect to the Internet from thousands of hotspots and access points around the world. Global Crossing developed the service with the help of iPass Inc. Mobile IP Connect is available to agent partners to offer to enterprises. […]

AVAYA CSSG Adopts RPM Throughout Back Office

RPM Software (Booth 522) has announced that AVAYA Carrier Services Solutions Group (CSSG) has standardized its back office on RPM solutions. Last year, AVAYA replaced its internal system with RPM to fully manage commissions processing and presentation. Previously, AVAYA used one commercial system to manage telecom service quotes, another vendor system to manage orders, and […]

Yipes Teams with LiveVault to Deliver Disaster Recovery Services

Ethernet provider Yipes Enterprise Services Inc., which sells through agents, has teamed with LiveVault Corp. to roll out Yipes PROTECT, an automated backup and recovery platform for enterprises in industries including financial services, legal, health care, education, media and technology. LiveVault develops online backup and recovery solutions for businesses and is powering Yipes PROTECT, which […]

IneoQuest Addresses VoIP Lifecycle Support

IneoQuest Technologies (Booth 219) is demonstrating the first single video-over-IP test platform that satisfies each phase of the converged network lifecycle, from helping speed high-quality components to market to enabling network operators to assess and monitor thousands of video streams simultaneously. Involved in the demo are the Singulus G10, a 10-gigabit Ethernet video-over-IP test platform […]

Arizona ISP Selects UCN to Support Centralized Call Center

UCN Inc. (Booth 511), says Simple.Net Inc., an Arizona-based ISP provider, has selected the inContact product for its call center reporting tools and ACD features. Simple.Net chose inContact over updating an aging PBX system. The key benefit is the scalability of inContact, says James Jennings, Simple.Nets director of operations. We will save thousands of dollars […]

Business News – Sprint Adds Internet Agent Program to E-Commerce Sales Initiative

Posted: 08/2000 Sprint Adds Internet Agent Program to E-Commerce Sales Initiative By Tara Seals Sprint Corp. (www.sprint.com) unveiled in June an Internet sales affiliate program that offers performance-based commissions and per-sale cash bonuses for e-commerce orders.The program is the latest of several online sales and service moves the carrier has made during recent months.The tier […]

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