telephony

 

Business News – Pro Plus Communications Implements CostGuard

Posted: 07/1999 Pro Plus Communications Implements CostGuard Info Directions Inc. (IDI), Victor, N.Y., has announced that Pro Plus Communications, Las Vegas, a multiservice telephony provider, has installed CostGuard to provide convergent rating, billing and customer care. Pro Plus Communications is able to use CostGuard to develop an extensive agent network from a Microsoft Windows-based platform.

What About Bob?

Posted: 04/1999 What About Bob? Sometimes you’ve just got to do what you’ve got to do. Isn’t that what we say when we can’t think of a better reason for doing something? It’s also what we say to others sometimes when we don’t understand their reasons for doing something. But most of the time, it’s […]

Myths and Misconceptions of IP Telephony

Posted: 03/1999 Myths and Misconceptions of IP Telephony By Ofer Gneezy Internet protocol (IP) telephony continues to heat up the already smoking telecommunications industry. As VIP Calling Inc., Burlington, Mass., and other next-generation telcos play David to the established circuit-switched Goliaths, we alternately are buoyed by some analysts’ predictions of an "imminent packetized world" and […]

Tapping into Home Networking

Posted: 02/1999 Tapping into Home Networking By Dan Sweeney With telephones’, televisions’ and, now, personal computers’–when they come to life–changing innovations, sometimes "one of each" just isn’t enough. With more and more households installing multiple personal computers (PCs), consumers are looking to connect and share at-home computing resources. And the way they will do it–through […]

Client-Server Technology Comes to Telephony Switching

Posted: 02/1999 Client-Server Technology Comes to Telephony Switching Alternative to Mainframe CO Gear Promises Lower Costs, Open Applications Development By Peter Lambert Illustration by Ben Folkertsma Just as distributed servers and client workstations replaced many bulky, centralized mainframe computers in data networks over the past decade, so distributed networks of servers, workstations and software have […]

For VocalTec, the Startup Phase is Over

Posted: 09/1998 For VocalTec, the Startup Phase is Over By Ken Branson If Sir Winston Churchill came back as vice president of marketing for VocalTec Communications Inc. and surveyed the Internet protocol (IP) telephony software company’s current situation, he might well recycle one of his great quotes from World War II: "This is not the […]

Guerrilla Publishing

Posted: 07/1998 Guerrilla Publishing In many ways, this magazine reflects its audience. It serves a niche market. It has experienced rapid growth. It has taken share away from larger competitors. And, when market conditions necessitate a change, it’s been quick to move. Like many of our readers, the staff of PHONE+ has been known to […]

FCC Reports to Congress on Universal Service, Addresses InternetTelephony

Posted: 06/1998 FCC Reports to Congress on Universal Service, Addresses Internet Telephony By Danny E. Adams, partner Kelly Drye & Warren LLP On April 10, the Federal Communications Commission (FCC) issued its 110-page report to Congress on universal service issues. The report was required by certain members of Congress who added a provision to the […]

The Evolving World of Computer Telephony

Posted: 05/1998 The Evolving World of Computer Telephony Traditional Telecom Vendors Make the IP Voice Connection By Paula Bernier New tools now allow individuals to receive and manage their telephone calls while connected to the Internet. Among the companies offering these hybrid computer/telephone tools are veteran telecom vendors Ericsson Inc., Lucent Technologies Inc. and Northern […]

Metromedia, Racal Form Trans-Atlantic Venture

Posted: 05/1998 Metromedia, Racal Form Trans-Atlantic Venture By Ken Branson Metromedia Fiber Networks Inc. and Racal Telecom Ltd. have taken the trans-Atlantic plunge, each hoping to reach new customers on the other’s side of the ocean. The companies have given birth to International Optical Network LLC (ION), which they will jointly own. ION will pull […]

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