telecom expense management


Cerylion Deploys CommADVISOR v4.0

Cerylion Inc. has announced the launch of CommADVISOR v4.0. CommADVISOR is a telecom expense management (TEM) solution for large enterprise network financial management. CommADVISOR enables fixed or wireless voice and data carriers and their customers to manage all financial aspects of network operations through a single, multicarrier view of network resources, service orders, service locations, […]

Wholesale Carrier Services Launches Integrated TEM

Wholesale Carrier Services Inc. (WCS) launched its integrated TEM service at the Fall 2008 Channel Partners Conference & Expo. Called ENTERPRISE-View, the tool provides comprehensive telecom expense control by showing a company’s complete inventory, including services, carriers, rates, contract end dates and more. Additionally, ENTERPRISE-View delivers more than 100 exception reports in a single portal. […]

Wagon Hitching Continues in TEM Space

Telecom expense management giants continue to bring smaller, more targeted TEM solutions under their wing as Tangoe announced this week a transaction with Information Strategies Group Inc. (ISG). Attracted by ISG’s call accounting product, billing chargeback and allocations software and services, Tangoe made ISG a new company division, augmenting its offering and increasing its customer […]

Why Do Telecom Expense Management Projects Fail?

As professionals in the telecommunications industry, we all can appreciate the complexity of managing an enterprise’s overall communications environment and expense. With today’s challenging economic conditions, enterprises are even more likely to consider telecom expense management solutions in hopes of achieving cost savings and improving efficiencies. That’s good news for the channel. The bad news […]

Rivermine Upgrades TEM Platform, Debuts Managed Services Packages

Rivermine announced Rivermine 6.0, the next version of its wireline and wireless device expense management software platform, which automates procurement and order management, invoice processing and auditing, inventory management, dispute management and reporting/analytics. Rivermine 6.0 offers rapid deployment capabilities, TEM Atlas graphical network mapping tool, global support and a new Web user interface that can be […]

Most Companies Lack Mobility Policy, Survey Says

More than 60 percent of companies do not have a formal policy for managing mobile devices, according to a new survey from Visage Mobile, which showed that proper mobility management requires not only enterprisewide programs, but also actively engaging the end users. The survey, which was issued to almost 600 mobile users nationwide, revealed that managing mobility […]

Rivermine Goes Postal, Awarded Telecom Expense Management Contract

Telecom expense management (TEM) provider Rivermine just got mail. The U.S. Postal Service has awarded Rivermine a contract to deploy TEM solutions for its entire data network nationwide, automating the U.S. Postal Service’s existing telecom expense management processes. The Rivermine solution will be used to help maintain a data network connecting approximately 400 distribution outlets and 37,000 […]

Quickcomm Offers SaaS Delivery of TEM

Quickcomm has unveiled the next version of its telecom expense management (TEM) solution, Enterprise TEM, aimed at enabling enterprises to achieve higher cost savings in provisioning, billing and inventory departments without the need to purchase additional software or services. Enterprise TEM is Quickcomm’s first Web-based, Software-as-a-Service (SaaS) telecom expense management tool that provides an enhanced […]

Air Apparent: Could Wireless Be TEM’s Crown Jewel?

You just can’t survive without it. This is what telecom expense management practitioners will say about including wireless expense management along with their wireline offerings. Why would a company work with a TEM provider that only had wireline management tools? Even if the company doesn’t yet need the wireless component, they most likely will some […]

An Advocate for Wireless TEM

Tim Wise and Scott Fogle co-founded Advocate Networks seven years ago as a telecom agency, but today count wireless telecom expense management as the fastest-growing segment of their business. These two Eagle Scouts launched the carrier services agency in July 2001, but realized a couple of months into it that the time-to-revenue was longer than […]

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