telecom expense management


Rivermine Acquires MBG Expense Management

Rivermine, a provider of automated telecom expense management (TEM) solutions, has announced the completed acquisition of MBG Expense Management. MBG is a TEM provider with 60 percent of its customer base in the Fortune 500. Rivermine’s acquisition of MBG enables the company to further enhance its technology and services with MBG’s 20-plus years of TEM […]

Does TEM Really Need Executive Buy-In?

By Troy McCracken, Founder and CEO, Spectrum Inc. As Spectrum continues to expand its channel program and TEM services, we have become involved in a number of opportunities where the customer has endured a failed TEM implementation and is looking to change providers. The reasons given for the failure always are that the TEM partner […]

How to Sell a TEM Solution

While telecom expense management and telecom life cycle management are not new, agents continue to ask how to sell these solutions. The first thing an agent must understand is that he is not selling a traditional telecom service like local, long-distance, data, wireless or conferencing. Instead of selling a commodity that most decision makers understand […]

Movero Touts Mobile Expense Management Capabilities

Movero Technology, a provider of managed IT services for enterprise mobility, has announced that the latest release of its Wireless Management Portal now provides enhanced reporting and analysis capabilities designed to help organizations manage and reduce mobile communication expenses. The newest release of the SaaS Movero solution includes interactive graphical trending and analysis, customizable split […]

Veramark Unveils BI for TEM

TEM provider Veramark Technologies Inc. (VERA.OB) has announced the release of VeraSMART Performance Advisor, a business intelligence solution for analyzing telecom expenses and generating actionable information that can help reduce costs and improve productivity. VeraSMART Performance Advisor provides multiple ways to analyze expense data collected and managed by VeraSMART Communications Management Suite — Veramark’s TEM-enabling technology. […]

CDW Joins iTEMize Technologies Partner Program

CDW Corp. has announced a strategic partnership to sell iTEMize Technologies Services, including the SaaS-based application, iTEMize, and the associated managed services. “Companies often have multiple telecommunications contracts and systems that constrain a company’s growth and distract valuable resources from new initiatives,” said Ian Kieninger, general manager of CDW’s Carrier Services business. “With telecom expenses […]

Asentinel Upgrades TEM Software

Asentinel unveiled Thursday the newest version of its patented telecom expense management (TEM) software, Asentinel 6.0, which features enhanced security rights, expanded inventory options and additional language options. The software was unveiled at the third Asentinel User Conference in Memphis, Tenn. The new version contains more than 100 customer-requested enhancements, many of which came out […]

TEM Tips for Agents

In today’s economic climate, companies are re-evaluating all operating expenses, including telecommunications budgets, to streamline processes and expenditures. On average, 1-2 percent of an enterprise’s total revenue is spent on communications, and these costs are among the top three expenses after labor. In the face of today’s uncertain business environment, companies are being challenged to […]

TEM Deconstructed

Telecom expense management has become a solid revenue opportunity for the channel. However, understanding what constitutes a TEM solution can be difficult to pin down. What are its components? How will customers benefit? Those are great questions. Unfortunately, the industry lacks guiding principles or standard practices that determine what is a TEM solution. Many analysts […]

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