tele

 

Debit Card News

Posted: 09/1997 Debit Card News Prepaid Benefits From Momentum SOLONA BEACH, Calif.–Momentum Telecom recently introduced a prepaid phone card package with options to entice agents, retailers and customers. The package offers commissions up to 37 percent; a no risk, money-back guarantee; a cooperative advertising program; complete retail support; complete point-of-sale materials; and no sales-tax collection.The […]

The Death of a Salesman

Posted: 09/1997 The Death of a Salesman Resellers Face a Critical Juncture By Bob Titsch, Jr. For years pundits have predicted their demise, and resellers continually made fools of them, but it’s resellers themselves who are doing the talking lately. Some industry insiders say the competitive market brings with it the death of a salesman-specifically […]

Global Initiatives

Posted: 09/1997 Global Initiatives Latin America: A New Frontier for Those with Time and Energy By Jason Gursky While there still exist many profitable opportunities for carriers and resellers in the U.S. market, many are discovering that overseas markets offer larger growth rates for revenues and profits. For example, AT&T, MCI, Global One, WorldCom, ACC, […]

Put it Down to Growing Pains

Posted: 09/1997 Put it Down to Growing Pains Clients Rate Their Billers in a New Report Debera Bell-Beam The report card is in, and it’s not great. But it’s not bad, either. Among the findings, one in four telecom service providers would give their billing suppliers an average or below-average rating, according to the new […]

Guest Editorial: Who’s in Charge Here?

Posted: 09/1997 Guest Editorial: Who’s in Charge Here? The debate surrounding the ongoing delay in opening local telecommunications markets to competition is beginning to intensify. Here’s the latest: Fact one: Frustration over the slower-than-expected pace for the roll-out of local service competition has caused Federal Communications Commission Chair Reed Hundt to announce plans to appoint […]

SprintExpands Local Services

Posted: 09/1997 Business News FRONTLINE INFORMATION Click on heading to read news text… Sprint Expands Local Services Phoenix Network-US ONE Merger Called Off Summa Four, Dialogic Develop Switching Platform Tempus Incorporates IVR Software Centigram Licenses TruVoice Qwest Signs Facility Agreement SNET Picks Lucent Genesis, RFC Reach Financing Agreement Ernst & Young Select Sprint, Global One […]

Selecting a Customer Care System

Posted: 09/1997 Selecting a Customer Care System By Rizwan Kheraj Consumers drive the market changes in today’s competitive telecommunications industry. To acquire and retain customers in this environment, telecommunications service providers must fully understand and exceed their customers’ expectations. Quality customer care systems are essential. As the battle for market share heats up, incumbent service […]

Payphone Route

Posted: 09/1997 Payphone Route Court Rules Against Payphone Order: Says FCC Erred in Setting Rate By Mark Haney In the July issue, we discussed the implications of the Federal Communications Commission’s (FCC’s) Payphone Order. In the order, the FCC ruled that payphone service providers (PSPs) are entitled to fair and reasonable compensation for the use […]

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