Tapping Tutorials to Aid the Sales Process

Sales executives are constantly facing challenges that distract them from focusing on the sales themselves. Whether trying to close sales with multiple decision makers, enhance customer satisfaction and support, or manage turnover, tapping into animated/video presentations can allow sales execs to smooth out many bumps in the sales process, while at the same time conveying […] Releases SIP-Planning Guide 2.5 announced “SIP Planning Guide 2.5,” a significant expansion of a planning guide for SIP-VoIP, UC-Unified Communications, Microsoft OCS-Office Communications Server & Response Point and IPT-Internet Protocol Telephony networks. The new version offers more than 100 new concepts for review. Some of the key highlights include: VLPS-Virtual Private LAN Service with MPLS Privacy-Security Lifecycle Management […]

TECHtionary Now Offers More Than 3,000 Tutorials

TECHtionary said last week it has topped 3,000 animated tutorials to help service providers educate themselves and their customers. provides custom media tools for onsite, online, podcast, blogs, webseminar and iPod/iPhone formats for sales, technical, support and customer education. Courses include Communications Technology Manager, Wireless Technology Manager, VoIP-SIP Business Executive Channel Partner Training, SIP […]

TBI Offers Online Learning Tool

Telecom Brokerage Inc. (TBI) has introduced Internet Studies Program for its agents. The online learning tool is designed to help keep agents ahead of technical advances. TBI said as channel partners are faced with competition, the TECH-tools help give them the resources to train on emerging technology. The TECH-tools allow anyone involved in the […]

Tutorials Help Channel Partners Explain Complicated Topics has Web site sales tutorials designed to help channel partners explain complex subjects visually to customers. There are more than 20 new vendor-neutral study guides available for professionals enrolled in the NACSE course. Some of the topics include MPLS, hosted and managed VoIP, VPN and SIP. There is a vast array of benefits to […]

SIPping the WAN Fantastic

THE LIGHTS, THE SPARKLE, the high-heeled shoes getting into a new technology is a little like your first high school dance. You arrive, filled with promise and optimism, but by the end of the night, there will be winners and losers those who dance, and those that cant. When it comes to SIP trunking, channel […]

SimpleSignal Boosts Users Technology Knowledge

SimpleSignal Inc. recently announced a Web-based learning tool designed exclusively for customers and channel partners. Simple TECH-tools provides instant, online answers to users technical questions, and offers access to thousands of technology explanations. The platform is powered by With more than a dozen major wholesalers, hundreds of channel partners and a rapidly growing customer […]

TECHtionary Introduces VoIP Tutorials

Two new 90-second multimedia tutorials on business benefits of VoIP and how VoIP works are available for licensing by, which produces virtual or animated product/service tutorials, the company said Monday. tutorials are created for users and dealers of Broadsoft Inc., Sylantro Systems, NEC Corp., Avaya Inc. and other VoIP and softswitch providers, and are […]

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