technical

 

Dallas WISP to Sell Interlink Global VoIP Services

Blue Wireless & Data Inc. announced it will sell VoIP services under a joint venture with Interlink Global Corp. to Blue Wireless customers in the greater Dallas/Fort Worth Metroplex where it owns 8,900 square miles of high-speed wireless Internet networks. Under the terms of the agreement, Blue Wireless will provide wireless and wired systems with […]

Net2Phone Signs New Contracts

VoIP reseller Net2Phone Inc. has signed five-year contracts with two broadband service providers, as well as a new master services agreement with the National Cable Television Cooperative (NCTC). Net2Phones newest customers Communications Services and the City of Tifton, Georgia Telecommunications Municipal Cable and Broadband System (CityNet) plan to offer Net2Phone VoiceLine broadband telephony service to […]

BillSoft Partners with Tax Compliance Firm

Taxation solutions company BillSoft Inc. (Booth 100) announced at the CompTel/ASCENT Spring 2005 Convention & Expo that it is partnering with a tax compliance firm. BillSoft says Smart & Associates LLP, a business advisory and accounting group, will be the preferred tax consulting implementation partner for BillSofts Total Tax Solution. BillSoft says its alliance with […]

Balancing Act

Contact centers today are all about empowering agents, investing in their skill development and reducing escalating attrition. Yet, most companies still overly rely upon “the old ways” involving hard technical metrics that emphasize speed and quantity to track and manage agent performance. It has become all too easy to judge those agents who have the […]

Add Audits, Minus Migraines

Tier1 Solutions started off as a master agent and grew into a business consultant and broker. Later, the company added an auditing service to its repertoire of value-added options. Now, it is making the successful service available to other agents as a commissioned offer. Working with Enhanced Communications Group (ECG), Tier1 created MATRIX, a front- […]

TAG: Defining the Master Agent

Posted: 09/2002 Defining the Master Agent By Tara Seals Brad Miehl MASTER AGENTS LONG HAVE BEEN THOUGHT of as aggregators of business. Webster’s Dictionary defines an "agent" as one who is authorized to act for or in the place of another as a business representative. "Master," as an adjective, is defined as being a device […]

CARRIER CHANNEL: Ethernet Hype Dampened by Market Realities, Technical Challenges

Posted: 04/2002 E-marketplaces Sell Platform, Tools to Retail, Carrier Partners Josh Long The telecommunications companies that budded as e-marketplaces continue to market their technology to service providers, IT firms, retailers, media conglomerates and other organizations with large distribution channels. Many of these companies also have realized their technology supporting comparison shopping and ordering is a […]

CARRIER CHANNEL: Ethernet Hype Dampened by Market Realities, Technical Challenges

Posted: 04/2002 Ethernet Hype Dampened by Market Realities, Technical Challenges by Khali Henderson IN SPRING 2000 WHEN THE FIRST commercial deployments of Gigabit Ethernet technology in metropolitan area networks (MAN), sourcing wholesale metro bandwidth seemed to be turned on its head. The introduction of inexpensive enterprise LAN technology into metro access and the metro core […]

CARRIER CHANNEL

Posted: 04/2002 CARRIER CHANNEL MAN OVERBOARD Ethernet Hype Dampened by Market Realities, Technical Challenges Ethernet is caught in the undertow of market realities and technical challenges — the latter will soon be solved, but may not be a big enough lifeboat to save upstart wholesalers. CAN CARRIER’S CARRIERS SURVIVE OVER LONG HAUL? The growing list […]

E CHANNEL BRIEFS

Posted: 03/2002 E CHANNEL NEWS BRIEFS * WebIT USA has launched WebHostStreet (www.webhoststreet.com), a self-service website designed to provide affordable web hosting services to small and medium-sized businesses. For as low as $5.95 per month, customers get 10mb disk space, 1gb of web traffic, unlimited e-mail, a control panel and lots of other features. Other […]

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