ASC Adds E-Mail Response Management to INSPIRATIONpro
ASC telecom AG, which makes technologies for contact centers, financial institutions and other entities, this week unveiled the addition of e-mail response management (ERM) to INSPIRATIONpro, its monitoring platform. ERM systems automate e-mail acknowledgements and responses to standard customer inquiries. This minimizes workloads while sending well-written and credible responses to customers, according to ASC. ERM […]