The Conference Group Gets Easy

The Conference Group (Booth 410), has introduced its enhanced Agent Resource Center (ARC), an online portal to help facilitate order management and pre- and post-sale activities. Agents can utilize the new portal for all of their conferencing needs, according to Greg Plum, the Conference Groups alternate channel manager. The password-protected agent area is not new, […]

Verizon Business Enhances Portfolio for Wholesale Customers

Wholesale customers using Verizon Business Web-based tool called Portfolio now have broader flexibility and choice in accessing and managing their accounts for data products, the company says. Portfolio, launched in 2000, is a free Web-based service that Verizon wholesale customers can use to complete such tasks as online ordering of voice and data products, managing […]

viaVerio Resellers Get Business Management Tools

Verio Inc., a subsidiary of NTT Communications and a provider of IP and managed hosting services, today released its Verio Reseller Business Tools, which help viaVerio resellers manage their businesses. The company said the $29.95-per-month service helps VARs automate billing, accounting, reporting and other tasks more easily so they can spend more time on sales […]

CostGuard.NET OSS/BSS Adds Customer-Driven Work Plans

Info Directions (Booth 305) has added new customer-driven Work Plans in the latest release of its CostGuard.NET OSS/BSS. The new release offers incumbent carriers a comprehensive OSS/BSS solution that leverages leading-edge workflow and automation tools to help streamline operations and improve productivity for a range of business processes. As the market evolves, service providers often […]

Visibility: Improving

Posted: 3/2003 Visibility: Improving OSS Systems Offer Partitioned View into Provisioning Systems By Khali Henderson Operations support system vendors are enabling carriers to give their resellers partitioned views into the order provisioning process via the Web. The capabilities go beyond electronic order entry to providing resellers with real-time network availability and monitoring of the order […]

Regulatory News – Progress Measured in Regional Testing of Qwest OSS

Posted: 03/2001 Progress Measured in Regional Testing of Qwest OSS The goal for the Qwest Regional Oversight Committee’s (ROC) OSS Collaborative (www.nrri.ohio-state.edu/oss.htm) third-party test of Qwest’s OSS is to complete a military-style test and issue a final report during the third quarter. The ROC announced Jan. 31 that progress had been made on a range of […]

The ID is: 90161