system

 

Product News

Posted: 09/1997 Product News Access Communications Releases AccessAbility 4.5 KAILUA, Hawaii–Access Communications Inc. has released AccessAbility 4.5, an upgraded version of its current billing program. Michael Colbert, president and CEO of Access Communications, says, "AccessAbility utilizes Windows-based client server billing applications with a complete integrated sales and management, bidirectional switch interfacing." AccessAbility now features over […]

Debit Cards

Posted: 09/1997 Debit Cards FSU’s Smart Card Platform: Students Have More Options than Ever By Jennifer Knapp Many in the telephony industry will remember the standard college identification of the last decade. Although most were fitted with bar codes and magnetic stripes, the cards’ capacities were not marketed as service oriented. Most were used for […]

Selecting a Customer Care System

Posted: 09/1997 Selecting a Customer Care System By Rizwan Kheraj Consumers drive the market changes in today’s competitive telecommunications industry. To acquire and retain customers in this environment, telecommunications service providers must fully understand and exceed their customers’ expectations. Quality customer care systems are essential. As the battle for market share heats up, incumbent service […]

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