E-Channel: Online Supply Chain Cuts Costs, Enhances Customer Care

Posted: 02/2001 Online Supply Chain Cuts Costs, Enhances Customer Care By Becky Bracken In the highly competitive world of telecommunications, there is little more important than quality customer service and reduction in capital spending. Xelus Inc. (, a services optimization company that provides online supply chain management solutions for telecommunications firms, may have something that […]

Trading Desk: News Briefs

Posted: 12/2000 News Briefs * Commodity buyers will use e-marketplaces increasingly to control raw materials’, according to a new Forrester Research Inc. ( report, "Reining in Commodity Costs." Research analysts say that while most commodity marketplaces can’t muster the volume required to create Nasdaq-style exchanges, the information flowing from them empowers purchasers to lower supply […]

Unifying Services, Disintegrating Supply

Posted: 07/2000 Unifying Services, Disintegrating Supply By Mona Johnson he convergence of mobile, IP and IN technologies is enabling sophisticated unified communications services to be developed and brought to market under the emerging service delivery chain, wherein network operators and applications providers may not be the same company.The decoupling of the service provider and the […]

Telecommodities Indices – Bandwidth Indices Revised, Upward Trend Continues

Posted: 05/2000 Bandwidth Indices Revised, Upward Trend Continues s carriers introduce additional East-West routes, we have revised the Real-Time Bandwidth Exchange*Revealed Price Index (RTBX*RPI) to reflect the changing market. The revisions did not affect the general trend of bandwidth price movements; however, the price level shifted somewhat.The RTBX*RPI, which tracks current weighted average price of […]

Megamerger May Choke Wholesale Supply

Posted: 01/2000 Megamerger May Choke Wholesale Supply I must admit that when I first heard about the prospects of the MCI WorldCom Inc.-Sprint Corp. merger, it didn’t excited me. As a consumer, I felt it wouldn’t do me any good to have two of the largest competitors on the same team. While there are plenty […]

Carrera Communications Selects Highland Lakes’Billing System

Posted: 07/1999 Carrera Communications Selects Highland Lakes’ Billing System Highland Lakes Software Inc., Austin, Texas, announces it will supply in-house billing software for Carrera Communications, San Antonio, a facilities-based reseller of voice over Internet protocol (VoIP) services. Carrera Communications will use Highland Lakes Software’s Communications Accounting System (CAS) billing and customer care platform, says Dennis […]

Automating the Supply Chain

Posted: 06/1999 Automating the Supply Chain By Keith Giarman and Naiel Kanno Competition in the communications industry is inspiring providers to find ways to deliver integrated, multidimensional services that are easy for customers to use. An example of one of these complex new services is integrated messaging, a nifty product that lets users access messages–such […]

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