summaries

 

Humanizing Technologies Debuts iriss news

Imagine having continuously updated news from around the world based on any number of chosen topics and keywords delivered to a personalized Web page. With iriss news from Humanizing Technologies (Booth 1110), its now easy to select from more than 10,000 global, national, regional, and local newspapers, all delivering custom news content updated every 15 […]

Customer Interaction Culture Key to Profitability

Exceptional customer service is key to building customer loyalty and, thus, ensuring long-term profitability. Loyalty shapes people’s choices on what they purchase, how they purchase and where they purchase. In a study conducted by the Forum Corp. on why customers changed brands, more than 60 percent switched because of poor service and lack of personal […]

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