suite

 

Ingram Micro Adds Dell Software to Federal Program

Mutual Dell channel partners also have access to Ingram Micro’s experienced program managers and solutions engineers trained to remove complexity in the sales process and help channel partners fuel growth.

Rackspace Unveils Cloud Office Suite

Rackspace has created a new business unit, called Cloud Office, to unify the Rackspace portfolio of Microsoft business productivity and collaboration tools which will all be backed by Fanatical Support.

Digital Fairway Announces Provergent 3.2

Software developer Digital Fairway has announced Provergent Communication Services Management Suite Version 3.2, adding enhanced workflow and reporting capabilities as well as the ability to allocate the costs associated with communication services to an organizations general ledger, said the compay. Keeping track of cost center assignments and cost allocations for communication services in a spreadsheet […]

Ingram Micro VARS to Offer IPsmartSuite

IPcelerate Inc. has signed a distribution agreement with Ingram Micro Inc. Ingram Micro will offer IPcelerate’s new VoIP business platform, IPsmartSuite, through its network of VARs. The platform targets SMBs in the health care, legal, retail and general office markets. IPsmartSuite is a comprehensive suite of business applications which uses an IP phone to manage […]

ShoreTel Adds New Applications

ShoreTel Inc. has added two applications NetSuite Integration Application and Cost Recovery Integration. NetSuite Integration automatically links incoming calls to existing customer records and sends new customers to a new record creation screen. Users can attach call notes to customer records, which are accessible from anywhere at anytime by others in the business. The Cost […]

TelePacific Communications Launches New VoIP Services for SMBs

TelePacific Communications (Booth 223), a facilities-based provider headquartered in Los Angeles, has unveiled a new suite of VoIP services for SMBs called SmartVoice, available for distribution through channel partners. SmartVoice will include IP trunking, hosted IP telephony services and service administration tools that customers can access and manage themselves. The SmartVoice IP trunks not only […]

PPL Telcom Rolls Out Service Suite

PPL Telcom LLC launched its Customized Solutions, a new approach to providing scalable, flexible, cost-efficient connectivity to wireless carriers, network providers and enterprise customers. PPL Telcoms Customized Solutions combines integrated services and the services of a team of industry professionals. The one-size-fits-all model of communications doesnt satisfy the complicated and intricate needs of todays telecommunications […]

Carmel Enhances TELEPRO Suite of Software

Carmel Solutions Inc. has released Revision 4.4 of TELEPRO, its suite of turnkey solution software, with enhancements in serialized inventory tracking, wireless reseller call rating and invoicing, carrier settlement, customer care call tracking, and direct switch interfaces. The TELEPRO suite of software products features a range of functionality, including order entry and equipment sales, call […]

Telcordia Launches Service Management Platform

Telcordia has launched the Telcordia Service Management Suite, a platform that enables mobile operators to identify and fix network problems that result in failed services. The company said it will use the product to proactively improve the customer experience by identifying potential issues as they develop and before they impact the customer. Telcordia said the […]

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