SugarCRM

 

SugarCRM Expands Channel Program

Open-source CRM vendor SugarCRM has revamped its channel program, including changing its name, and adding new resources and incentives for partners of all flavors. The Open+ Partner Program, announced this week, is a filling out of the company’s existing program that had been around for about five years, said Jeff Campbell, vice president of worldwide […]

SugarCRM Enhances Web Services

SugarCRM, a provider of commercial open-source customer relationship management (CRM) software, has announced the beta release of its new Web services framework, platform improvements and enhanced mobile features for SugarCRM. The new beta release is designed to enable users and developers to more easily create and manage customized CRM experiences. “CRM is most valuable when […]

New CTI Group Plug-In Archives Recorded Calls

CTI Group has released a plug-in called SmartRecord IP Version 2.0, which allows users to instantly archive calls, meetings, Webinars and negotiations. It integrates with SugarCRM, the company’s commercial open-source solution that allows companies to track and manage customer relations. SmartRecord IP is a Web-based, VoIP call recording solution. Calls are recorded based on the […]

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