study

 

Case Study: Securing a Path to VoIP for Saflink

Seattle area-based Saflink Corp., a biometrics security solutions company, recently tackled a multifaceted telecom problem. Faced with a pending office relocation and the potential loss of its existing phone number bank, Saflink had the daunting task of finding a service provider that could help it implement an immediate low-cost solution. Through telecom expense and inventory […]

SHIFTING TO VOIP

THE SMB MARKET FOR VOIP is continuing to grow and evolve. My company, Savatar, has just completed its fifth research study of the SMB VoIP market. In this study and in each of our past studies, we surveyed more than 500 SMB owners and decision makers regarding their thoughts about VoIP, issues they might be […]

NOT NECESSARILY NEWS

Harry Newton If telecom transformations have your head spinning, you might need a new reference point, and Harry Newton has come to the rescue with the 22nd edition of Newtons Telecom Dictionary. The 1,040-pagetome includes 22,950 definitions, enough to satiate any telecom geek or neophyte. This time around, Newton also has included four bonus sections: […]

PHONE+ Supports State of the Channel Study

PHONE+ has teamed with Vortel Inc. and Texas Southern University to produce the first State of the Channel market study about the business of running a successful telecom indirect sales organization. The results of the survey will be published in PHONE+ and will be available to telecom providers, agents, policy makers and regulatory authorities as […]

KPMG Study Offers Dim View on Revenue-Generating Potential for Converged Services

New information on consumer willingness to pay a premium for converged services is being unveiled today by KPMG LLP. And the news aint good. As the industry moves toward converging voice and data on cell phones, many consumers say they might be unwilling to pay a premium for them, according to the audit, tax and […]

Personix Unit of Fiserv Recognized in Best Practices Study

The Personix unit (Booth 201) of Fiserv Inc. has received the highest rating of participants in a 2005 study of best business practices conducted by Madison Advisors, a Texas-based consulting firm specializing in customer communication technologies. Personix also received the highest rating in the 2003 version of this biannual study. Madison Advisors Best Practices Study […]

Savatar: VoIP Meeting SMB Performance Expectations

SMBs in the U.S. who have deployed VoIP systems say their new converged voice and data infrastructure has met or exceeded expectations, but not for the reasons VoIP providers have been touting, according to a new study from consulting firm Savatar. The findings were released at the VON show in San Jose, Calif. While providers […]

Save the Planet One Telecommuter at a Time

Sirocom, a virtual network operator in the United Kingdom, has released a study highlighting the value of remote working. The company says its users kept more than 4,000 tons of carbon dioxide emissions from entering the atmosphere by telecommuting earlier this summer. Sirocom writes its GreenWatch Report and says it aims to keep the planet […]

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