studies

 

Cloud Trends and Predictions for the Channel

Cloud computing, which has gone from buzzword to one of the most prevalent terms in the industry in recent years, continues to generate studies and predictions from experts.

Aspect Software Practices What it Preaches with Asterisk Business Edition Implementation

Interest in open-source implementations has been steadily growing in the wider technology community and has now entered the communications arena. Companies are beginning to recognize open source as a viable telephony option for an IP PBX. The reasons for this increase interest: lower costs, extreme flexibility, highly customizable applications and even heightened security protection. Adoption […]

TalkSwitch: The right move for MaidPro

THE CHALLENGE With more than 80 franchise and office locations across the United States, Boston-based MaidPro has become one of the most successful home cleaning businesses around. The company holds to a clear vision: provide high-quality, reliable service, and the customers will keep coming back. As franchise locations opened across the United States, the company […]

Comverse Helps GCI Grow by Consolidating

GCI, an Alaska-based company providing voice, video and data communication services to residential, commercial and government customers, needed to consolidate its back-office systems to support convergence. GCI chose Comverse Inc., a provider of software and systems enabling network-based multimedia enhanced communications and billing services, to converge its customer view. The challenge: To consolidate more than […]

Furniture Importer Reduces Telephony Costs, Increases Sales With Whaleback CrystalBlue Voice Service

Deployment Fast Facts: The Customer: Sunset Trading, Londonderry, N.H. The Channel Partner: Tel-Net Systems, Salem, N.H. The Technology: Whaleback Systems’ CrystalBlue Voice Service The Payoff: Furniture importer reduces telephony costs 50 percent and increases sales and productivity by transitioning office phone system from legacy TDM PBX to managed premise-based IP PBX. Overview: Sunset Trading is […]

Versos Metronet VoIP Overlay Solution Provides Prepaid Voice and Data Services Over a WiMAX-Based Wireless Network to Startech Communications

The Opportunity Startech Connections is a Private Telecommunications Operator (PTO) based in Abuja, Nigeria, that provides fixed broadband telecommunications services. The company sought a leading edge VoIP solution to replace its aging wireless and voice infrastructure. Specifically, Startech needed a cost effective, redundant and scalable solution that could deliver prepaid voice and data services over […]

Bandwidth.com Powers Mitel Solution Centers to Help SMBs Adopt VoIP

On June 11, Bandwidth.com, a nationwide provider of complete business communications solutions, announced that it will be powering all Mitel Solution Centers across the country with its SIP trunking technology, enabling customers and VARs to preview innovative solutions technology in a live environment. Bandwidth.com has been a Mitel partner since September 2006, bundling its IP […]

Lahey Clinic Chooses Ascendent Systems to Improve Communications and Response Times Across Campuses

Ascendent Systems, a subsidiary of Research In Motion and a provider of enterprise voice mobility solutions, recently announced the deployment of the Ascendent Voice Mobility Suite at Lahey Clinic Medical Center in Burlington and Peabody, Mass. Ascendents voice mobility solution was integrated into the hospitals existing telephone infrastructure to deliver instant access to wireless phones […]

iTEMize Technologies Simplifies TEM for the Small to Midmarket

iTEMize has been in the TEM space for more than five years and launched its channel program in September 2006. The company focuses primarily on the small to midmarket ($5,000 to $500,000 per month in telecom spend). Sold as a subscription-based SaaS application, iTEMize was specifically designed and priced with agents in mind in order […]

Appeals Court: VoIP Must Pitch in to USF

A federal appeals court has upheld the FCCs requirement that VoIP providers contribute to the Universal Service Fund (USF). Nearly a year ago, the FCC revamped the USF contribution base to include VoIP providers that connect to the PSTN. Vonage Holdings Corp. then filed suit against the agency. Even though the court on Friday sided […]

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