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Personalization:The Key To Success In E-Marketing

Posted: 04/2002 Personalization: The Key To Success In E-Marketing By Maribeth Kuzmeski You already know marketing is about relationships. If you were a door-to-door salesman, you’d call Mrs. Jones by name, smile and make eye contact, and you’d show her how you could make her life easier. If you were sending her a direct mail […]

Business News – Call Sciences Acquires Vocal Link

Posted: 06/2001 Business News Call Sciences Acquires Vocal Link By Fred Dawson In another sign that the pieces are coming together to make unified communications a potent component of agent and reseller product portfolios, Call Sciences Inc. (www.callsciences.com) has acquired Vocal Link Inc. (www.vocallink.com) to create a one-stop source for a wide range of integrated […]

Safe Haven for Crapshooters

Posted: 05/2001 Safe Haven for Crapshooters For anyone looking for signs of better times ahead in the telecommunications business, last month’s AgENt show in Las Vegas was a good place to be. That’s really saying something, considering the fact that a more likely expectation would have been that this event, like so many others in […]

Stocks Seesaw on Interest Rate Woes

Posted: 08/2000 Stocks Seesaw on Interest Rate Woes Wall Street fell and climbed during our reporting period (ending June 15), after the Federal Reserve raised rates as expected by 50 basis points. Recent economic news shows that inflationary pressures may be moderating, and that the Fed may not have to keep hiking interest rates.Technology issues […]

Business News – MSF Reports Strong Progress on VoATM and VoIP

Posted: 10/1999 MSF Reports Strong Progress on VoATM and VoIP The Multiservice Switching Forum (MSF) says it has surpassed its goals for organizational growth and progress toward defining an architecture that will allow one network–based on Internet protocol (IP) and asynchronous transfer mode (ATM)–to support multiple services. In an announcement this summer, MSF reported that […]

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