steps

 

Skype CEO Steps Down, eBay Takes Impairment Charge

eBay Inc. said Monday Skype co-founder and CEO Niklas Zennstrom has stepped down. Zennstrom helped found the Internet phone company in 2003 and will become executive chairman of its board. Michael van Swaaij, the companys chief strategy officer, will serve as CEO of Skype until it finds a permanent successor. eBay Inc. also said Monday […]

Steps to Strategic Mobility

Though enterprise mobility is still in its adolescence, the business benefits of extending information and applications to mobile workers already are apparent. Payback comes in many forms, including higher productivity, increased sales, heightened customer satisfaction, and increased talent retention. In fact, according to Gartner Inc., workers who arent mobile are quickly becoming the minority, with […]

Seven Steps Toward Control

Forgive me for sounding like a self-help book. Thats not my intention. Many of you have spoken to me privately about my recent editorial (February 2007) on carrier commitment and ways that your partner sales organizations are trying to insulate themselves from the inevitable ups and downs of carrier compensation and engagement policies. Many of […]

BSG CEO Steps Down

Billing Services Group Ltd. said Friday Roland Bopp is resigning as CEO and as a director of the company. BSG has named Randall Brouckman his successor. The move is effective immediately. Bopp was named CEO in March and began work in April. At the time, BSG said the move was a response to the companys […]

New Edge Networks Co-Founder Steps Down

New Edge Networks Inc.s co-founder and president, Dan Moffat, has resigned, the company now a subsidiary of EarthLink Inc. announced on Wednesday. Moffat, who co-founded New Edge Networks in 1999, said he will do some traveling before pursuing his interest in leading small, privately owned companies. His resignation takes effect Sept. 1. Dan led New […]

Broadview Networks Reveals Next Steps in IP Strategy, Wholesale VoIP Additions

Broadview Networks (Booth 701) announced it is moving forward with its strategic plan to evolve to a next-generation IP-based services provider. Separately, it announced the enhancements to its wholesale VoIP product line. As part of its IP strategy, Broadview will implement an MPLS-enabled IP infrastructure, VoIP softswitch technology and a unified messaging platform. This multiphase […]

Delivering VoIPs Promise

VOIP MAY BE SNOWBALLING IN acceptance among enterprises and consumers, but the provisioning of all those new VoIP customer order requests has emerged as a new front in the war against inefficiency. Service providers are discovering they have to first fulfill back-office requirements before they can fulfill the promise of VoIP. VoIP provisioning is a […]

NTIA Head Steps Down

The head of the National Telecommunications and Information Administration at the Commerce Department said this week he will step down in early 2006, the New York Times reported. Michael D. Gallagher had been in the race to head the FCC after Michael Powell resigned; he lost to Kevin J. Martin. The Times said Gallagher played […]

Cross-Selling Crash Course

Its my job to help telecom service providers improve their customer service practices and increase sales of their products and services. Because I get up close and personal with telephone companies in this regard, I speak with authority when I say they are missing crossselling opportunities. How do I know? When I work with a […]

Assess Clients Convergence-Readiness in 5 Steps

There is no doubt that IP telephony is going mainstream. Savvy business managers understand that merging voice and data networks into one integrated, converged network will reduce toll charges and make the network easier to manage, which will ultimately lower the companys total cost of ownership and deliver a promising return on investment. However, converging […]

Polls

How do you approach customer MPLS networks in the age of SD-WAN?

View Results

Loading ... Loading ...
The ID is: 76399